Team Lead - Firearms Counter

Bass Pro Shops; Saskatoon; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Store discounts

Competitive wages

Advancement opportunities

Disability accommodations

Job summary

Bass Pro Shops in Saskatoon, SK is seeking a Team Lead for the Firearms Counter who will supervise a department, coach staff, and ensure top-tier customer service. You will delegate tasks, maintain visual standards, promote store programs, and assist across store areas as needed.

Strong judgment, product knowledge, and a high school diploma are preferred; open availability required. Join a team dedicated to outdoor lifestyle retail, with discounts, competitive wages, and opportunities for

Qualifications

• Two or more years of supervisory experience in a sales or service environment.
• Open availability to work store opening/closing shifts, weekends.
• High school diploma or equivalent preferred.

Responsibilities

• Provide supervision and leadership to department team members with the manager.
• Delegate tasks and give clear direction, following up for proper execution.
• Foster growth and development by training standard operating procedures.
• Ensure SOPs and systems are followed and report violations to the manager.
• Perform administrative tasks related to the department.
• Provide legendary customer service by identifying needs and recommending products.
• Promote company programs to team members and customers.
• Maintain visual presentation standards and store cleanliness.
• Respond to and resolve customer issues using good judgment and problem solving.
• Assist in other store areas when business needs dictate.

Skills

Supervisory experience

Customer service

Judgment and logic

Training and coaching

Education

High school diploma or equivalent

Job description

## Team Lead - Firearms CounterApplylocations: Saskatoon, SKtime type: Full timeposted on: Posted 24 Days Agotime left to apply: End Date: July 15, 2026 (3 days left to apply)job requisition id: R258109**Summary:**Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.**Responsibilities:*** Provide supervision and leadership to the team members of the department, in partnership with the manager* Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution* Foster the growth and development of team members by training various standard operating procedures and processes* Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager* Perform administrative tasks related to their assigned department* Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis* Promote company programs to team members and customers* Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed* Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope* Assist in other areas of the store when business needs dictate**Qualifications:*** Two or more years of supervisory experience in a sales or service environment is preferred* Open availability – this position will be required to work store opening and closing shifts, as well as on weekends* High school diploma or equivalent is preferred* Ability to evaluate customers’ needs and make recommendations based on needs* Ability to provide superior customer service and exceed customer’s expectations* Ability to use good judgment and logic* Experience in a related field or outdoor lifestyle* Knowledge of Bass Pro Shops & Cabela’s specific products is an assetBass Pro Shops & Cabela’s welcomes applications from people with disabilities.Accommodations are available upon request during the assessment and selection process. ### **Benefits*** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Fun work environment* Competitive wages* Excellent benefits* Unlimited career advancement opportunities* Bass Pro Cares FundBass Pro Shops