Team Lead, Finance Systems & Controls (Hybrid)

Envision Financial; Kelowna; On-site; CAD 34,000 - 62,000; Full time

Job summary

Key Equipment Services in Canada is seeking a Service Technician to service commercial cooking equipment across western Canada. You will diagnose and repair gas, electric, and steam appliances, including coffee machines, ranges, fryers, and ovens, while delivering exceptional customer service.

We provide training support, opportunities for overtime, and a company vehicle with tools to keep you equipped for success in a fast-paced environment.

Qualifications

• Education in appliance service or related field preferred.
• Gasfitter certification preferred or willing to learn during training.
• Experience diagnosing and troubleshooting commercial food equipment.
• Strong mechanical and electrical aptitude.
• Valid driver's license with a relatively clean driving record.
• Excellent customer service and communication skills.
• Must be available to work overtime and on-call rotation.
• Occasional travel to other locations or for training.

Responsibilities

• Service commercial cooking equipment, including gas, steam, and electric gear.
• Diagnose issues and perform repairs on coffee machines, toasters, ranges, fryers, steamers, and ovens.
• Provide exceptional customer service and uphold service excellence.
• Utilize industry knowledge to service complex equipment and be the customer HERO.

Skills

Appliance service

Gasfitter certification

Diagnostics & troubleshooting

Mechanical aptitude

Electrical aptitude

Driver's license

Customer service

Communication skills

Overtime and on-call

Travel for work

Education

Education in appliance service or related field

Job description

Key Equipment ServicesService Technician - Commercial Kitchen Appliances$25 to $45 per hour

Who we are:

Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence, and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!

A Day in the life:

If you have experience as a hot-side equipment Service Technician or similar work experience, this may be the right fit for you. You will be servicing commercial cooking equipment, commercial gas, steam, and electric food equipment such as: coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens. If you are not currently qualified, we will support your future training and educational goals. Your role will use your industry knowledge to service complex equipment; while providing exceptional customer service to our customers - you get to be the HERO every day!

What you bring:

Education in appliance service, or a related field is preferredGasfitter certification preferred or willing to learn during trainingExperience diagnosing and trouble-shooting commercial food equipmentStrong mechanical and electrical aptitudeValid driver's license with a relatively clean driving recordExcellent customer service and communication skills, accountable and self-drivenMust be available to work overtime and participate in the on-call rotationAble to occasionally travel to work at other locations as needed, or travel for training purposes

Why work for us?

Industry-leading compensationOur hiring range is broad to reflect the skillset of each technicianEach day brings new challenges and endless learning opportunitiesComprehensive group benefits and retirement savings programExtended health, dental, STD and LTDAll technicians receive a company vehicle, specialty tools and uniformsTraining and Development OpportunitiesIndustry-leading OEM manufacturer training for our technicians to keep up to date with industry knowledgeIn-house and on-the-job training provided on a variety of kitchen equipmentWe continue to invest in developing our team members, and pay for gas schooling or refrigeration apprenticeship24/7 Resources and SupportYou will be supported by parts experts, technical service support specialists, dispatchers, customer service representatives and field service leadersSuperior SchedulingOur operation is year-round with no seasonal downtimeIndustry leaders in CanadaYou will be part of a growing, stable organization, that is the industry leader in Canada

Our recruitment process:

At Key Equipment Services we follow a standard recruitment process with each candidate we contact:After completing your application through our career website or a job board, you will receive an email from Key, letting you know that we received your application.Any emails you receive will come from one of these domains: @hfsgc.ca; @keyfood.ca; @partstown.ca; @applicantemail.If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview.Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers.Due to the high volume of interest, we regret that we are unable to respond to all applications. We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally. Come join us and be part of a Canadian industry leader in commercial kitchen equipment service. Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.

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