Team Lead, Digital Analytics

BCLC; Vancouver, Kamloops; Hybrid; CAD 84,981 - 132,784; Full time

Benefits offered by this job

Wellness programs

Flexible working model

Play It Forward volunteer hours

Job summary

BCLC seeks a Team Lead, Digital Analytics to direct a team responsible for developing, implementing, maintaining, and supporting digital analytics solutions to enhance business intelligence capabilities and ensure data integrity. The role serves as a consultative partner to internal and external stakeholders, providing guidance, education, and innovative solutions to improve analytics practices.

The position emphasizes leadership in web analytics, SQL/SAS proficiency, and collaboration with

Qualifications

• Degree in Business Administration, Computer Science, or Information Technology.
• Certification in Business Analysis is desired.
• 4–6 years of experience with relational databases.
• Experience in application development, data analysis, or governance required.
• Strong background in business intelligence tools and data governance.

Responsibilities

• Lead a team of Digital Analysts in translating business requirements into technical deliverables and establishing processes, procedures, and standards to drive performance.
• Develop and support web analytics solutions, ensuring high‑quality reporting and meeting client department goals.
• Collaborate with stakeholders to craft strategies and plans that support business objectives.
• Act as a subject‑matter expert in Web Analytics, recommending tools and methodologies for market research, predictive modeling, and performance improvement.
• Mentor and develop data and reporting team members.
• Guide Solution Delivery team members on technical and administrative web analytics tasks.
• Implement best practices, fostering a culture of continuous improvement and providing feedback to management on tools and methodologies.

Skills

Web analytics

Leadership

Analytical thinking

Cross-functional collaboration

Communication skills

Deadline management

Education

Bachelor's degree in Business Administration, Computer Science, or Information Technology

Tools

SQL

SAS

Excel

PowerPoint

Visio

Outlook

Job description

Company

BCLC has delivered exceptional gambling entertainment for British Columbians for nearly four decades while working to fulfill its social purpose of benefiting communities and the planet. The company operates national and provincial lotteries, 3500 retail partners, 37 brick‑and‑mortar casinos, and an online gambling platform, PlayNow.com.

Job Details

• Location: Remote (must reside in BC) or one of two offices – 2940 Virtual Way, Vancouver or 74 Seymour Street W, Kamloops
• Contract: Temporary (12+ months)
• Type: Full‑Time
• Expected Salary Range: $84,981.00 – $106,227.00 – $132,784.00 (typically +/- 5% of the midpoint based on qualifications and market conditions)

Job Summary

The Team Lead, Digital Analytics directs a team responsible for developing, implementing, maintaining, and supporting digital analytics solutions to enhance business intelligence capabilities and ensure data integrity. The role serves as a consultative partner to internal and external stakeholders, providing guidance, education, and innovative solutions to improve analytics practices.

Key Accountabilities

• Lead a team of Digital Analysts in translating business requirements into technical deliverables and establishing processes, procedures, and standards to drive performance.
• Develop and support web analytics solutions, ensuring high‑quality reporting and meeting client department goals.
• Collaborate with stakeholders to craft strategies and plans that support business objectives.
• Act as a subject‑matter expert in Web Analytics, recommending tools and methodologies for market research, predictive modeling, and performance improvement.
• Mentor and develop data and reporting team members.
• Guide Solution Delivery team members on technical and administrative web analytics tasks.
• Implement best practices, fostering a culture of continuous improvement and providing feedback to management on tools and methodologies.

Minimum Required Qualifications

Education and Experience

• Degree in Business Administration, Computer Science, or Information Technology.
• Certification in Business Analysis is desired.
• 4–6 years of experience with relational databases.
• Experience in application development, data analysis, or governance required.
• Strong background in business intelligence tools and data governance.
• Industry experience and leadership experience are assets.
• Equivalent combination of education and experience may be considered.

Technical Requirements

• In‑depth understanding of web analytics.
• Proficiency in SQL/SAS and database analysis.
• Expertise in Word, Excel, PowerPoint, Visio, and Outlook.
• Excellent analytical ability and understanding of analytical concepts.
• Advanced written and oral communication skills; ability to work cross‑functionally.
• Self‑starter with initiative, sound judgment, and priority setting.
• High accuracy, attention to detail, and strong organizational skills.
• Conflict resolution and mediation skills.
• Structured problem‑solving ability.
• Capability to manage deadlines and adapt to changing priorities.
• Rapid learning and adaptability.

What’s In It For You

• Robust wellness programs supporting physical, mental, social, financial, and career well‑being.
• Flexible working model supporting work‑life integration and a 37.5‑hour work week.
• Play It Forward program providing volunteer hours each year.

We value Respect, Integrity, and Community, and we provide an inclusive environment where everyone can feel they belong. If you feel excited about this role, we encourage you to apply. All candidates must be at least 19 years of age and legally eligible to work in Canada.

Accommodation of candidates is available; please contact [e-mail].