Team Lead -Business Banking - Greater Ottawa

Scotiabank; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Job summary

Scotiabank in Ottawa is seeking a Team Lead for Business Banking to guide the Small Business sales force in the Greater Ottawa region. You will oversee daily activities, coach Advisors, manage client relationships and ensure compliant sales practices while delivering strategic direction and cross-bank collaboration.

The role emphasizes producing results through deepened client engagement, effective credit support for complex deals and leadership that aligns with Scotiabank’s values and risk

Qualifications

• Proven track record delivering results in a fast-paced, agile sales environment.
• Coaching and developing talent to improve performance and career growth.
• Expert knowledge of Small Business products and related systems.

Responsibilities

• Lead and drive a client-focused culture to deepen relationships and leverage bank resources.
• Manage day-to-day sales operations and activities of Advisors.
• Provide credit support in complex deals and assist in high-value client interactions.
• Coach, develop and upskill Advisors; deliver formal performance reviews.
• Ensure sales practices comply with regulations and bank policies.
• Oversee operations to meet regulatory and risk controls.

Skills

Leadership

Sales leadership

Coaching

Credit knowledge

Relationship mgmt

Strategic thinking

Communication

Education

Moody’s Certificate in Small Business

University/college degree

Tools

Salesforce

Sales Builder

CRM systems

Job description

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Title: Team Lead -Business Banking - Greater Ottawa

Requisition ID: 277884
Join a purpose driven winning team, committed to results, in an inclusive and high-performance culture.

About the role:

The Team Lead is responsible for leading, overseeing and providing strategic direction to the Canadian Small Business (SB) sales force. This role ensures business strategies, plans and initiatives are executed in compliance with governing regulations, internal policies and procedures. This is a producing role and therefore the Team Lead delivers this mandate by acquiring deepening and retaining relationships with SB clients and coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch Managers for all SB Banking sales in that market.

Is this role right for you? In this role, you will:

• Lead and drive a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Manage day-to-day sales operations and activities of Advisors.
• Provide adequate credit support in complicated deals and assist in high-value client interaction.
• Coach, develop and upskill Advisors.
• Deliver formal performance reviews and support career growth.
• Ensure sales practices are compliant.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

• Moody’s Certificate in Small Business
• University/college degree or work equivalency
• Proven track record in delivering results in a fast-paced, agile sales environment with strong leadership and coaching skills
• Demonstrated experience coaching and developing talent.
• Expert knowledge of the Bank’s Small Business products and services, including the supporting systems such as Salesforce, Sales Builder and other applicable systems.
• Expert knowledge of credit processes and policies.
• Thorough knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels, such as Wealth Management, Retail Advisors, Commercial Banking

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
• A competitive compensation and benefits package
• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.