Team Lead - Burnaby

CBI Health Group; Burnaby; On-site; CAD 50,000 - 55,000; Full time

Job summary

CBI Home Health is seeking a Team Lead to ensure high-quality service delivery for individuals with diverse support needs. The role involves implementing treatment plans, coaching staff, and overseeing daily operations in a supportive environment. Join a team dedicated to providing equitable care and enhancing client independence in a diverse and inclusive workplace.

Qualifications

• Experience in working with clients with intellectual/mental disabilities or traumatic brain injuries.
• Fluent in English with excellent verbal, reading, and written skills.
• Ability to meet employment conditions including First Aid/CPR certification.

Responsibilities

• Implement and monitor individual treatment plans with clinical teams.
• Build relationships with clients to promote independence and quality of life.
• Oversee daily operations including scheduling, safety checks, and documentation.

Skills

Leadership

Conflict management

Time management

Organizational skills

Communication

Education

Bachelor’s degree, diploma or advanced certification in relevant area

Tools

Microsoft Office suite

Job description

CBI Home Health - Burnaby
4551 Hastings St
Burnaby, BC V5C0J5, CAN

CBI Home Health - Burnaby
4551 Hastings St
Burnaby, BC V5C0J5, CAN

The Team Lead works closely with the Operations Manager to ensure the support needs of the individuals residing in the assigned homes and community settings are exceeded. The Team Lead contributes to ensuring the environment is safe, high quality service delivery, the daily administrative requirements of operating services are met. The role contributes directly to the experience of the individuals supported by CBI Home Health's Specialized Community Services.

**The schedule for this position is 8:30am - 4:30pm Thursday to Monday**

Your role

As a Team Lead, you will:

• Implement and monitor individual treatment and behaviour support plans in collaboration with clinical teams.
• Coach and support staff in adaptive skill development, behaviour management, and personal care.
• Promote client independence and quality of life through daily living, recreation, and meal planning.
• Build strong relationships with clients, understanding their preferences, needs, and support goals.
• Oversee day-to-day operations including safety checks, maintenance, cleanliness, scheduling, and budgeting.
• Coordinate emergency and on-call support as needed, ensuring adherence to care and safety protocols.
• Ensure all incident and individual documentation is completed and accurate.
• Support performance reviews, fidelity checks, and clinical onboarding procedures for Direct Support Specialists.

What you will need to be successful

To take on the role of Team Lead, you must have:

• Bachelor’s degree, diploma or advanced certification in relevant area.
• Experience/knowledge of working with clients with intellectual/mental disabilities, or those suffering from traumatic brain injuries.
• Experience/knowledge of working with clients with alcohol and drug dependencies.
• Experience/knowledge of working with clients with behavioural issues, or those who have challenging disabilities such as Autism and ADHD.
• Ability to meet conditions of employment including but not limited to: active Standard First Aid/CPR (Standard or level C is preferred), clear TB test, a clear Security Clearance including Vulnerable Sector Screening.
• Fluent English Skills in verbal, reading and written communication that meets the job requirement.
• Proficiency in Microsoft Office suite, and the ability to learn new programs specific to the business.
• Strong leadership skills.
• Employee development and coaching skills.
• Conflict management.
• Ability to drive teamwork and staff engagement.
• Excellent written and verbal communication skills.
• Excellent time management and organizational skills.
  

Salary Range: $50,000 –$55,000

Join us at CBI Home Health – where working together makes great things happen .

CBI Home Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.