Team Lead

Match Retail; Calgary; Hybrid; CAD 27,000 - 39,000; Full time

Job summary

Match Retail in Calgary is seeking a Team Lead - Brand Ambassador for a four‑day event at Chinook Centre. This hands‑on, field‑based role supports the team of brand ambassadors to hit targets and ensure top‑brand execution.

You will coach peers, track performance, visit stores, and report results while balancing office coordination with field activity. Requires 2–4 years of sales experience, bilingual English/French, a valid driver's license, and willingness to travel.

Qualifications

• 2-4 years of sales experience (retail or CPG preferred).
• Previous team lead or senior sales experience is an asset.
• Bilingual in English and French required.

Responsibilities

• Support the team in achieving sales targets and KPIs.
• Provide coaching and guidance to team members in the field.
• Monitor sales results and identify areas for improvement.
• Assist with reporting and tracking performance metrics.
• Conduct regular store visits to ensure strong execution and brand representation.
• Communicate updates and feedback between the team and leadership.
• Help implement sales plans and promotions.
• Ensure company processes and reporting standards are followed.

Skills

Sales experience

Team lead experience

Bilingual EN/FR

Job description

Team Lead - Brand Ambassador

Location Chinook Centre, Calgary

Schedule September 3-6, 2026

Salary 24$/h

We are actively hiring for this position

About Match Retail

At Match Retail, we are leaders in sales execution, merchandising, and brand activation for the world's largest consumer packaged goods (CPG) brands. We collaborate with leading organizations to drive measurable in-store results, build strong client relationships, and develop high-performing field teams.

About The Role

As a Team Lead - Sales, you will support the team of brand ambassadors in achieving their objectives during the event. This is a hands-on, field-based role. You will assist team members, track performance, and ensure optimal execution.

Key Responsibilities

• Support the team in achieving sales targets and KPIs
• Provide coaching and guidance to team members in the field
• Monitor sales results and identify areas for improvement
• Assist with reporting and tracking performance metrics
• Conduct regular store visits to ensure strong execution and brand representation
• Communicate updates and feedback between the team and leadership
• Help implement sales plans and promotions
• Ensure company processes and reporting standards are followed

Qualifications & Requirements

• 2-4 years of sales experience (retail or CPG experience preferred)
• Previous experience in a team lead or senior sales role is an asset
• Strong communication and organizational skills
• Results-oriented with attention to detail
• Comfortable working Wednesday to Sunday, including weekends
• Ability to work a hybrid schedule (office and field)
• Valid driver's license and ability to travel
• Bilingual in English and French required

Interview Process

Our recruitment process is structured and transparent, with candidates assessed consistently against role-related criteria.

Step 1

Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.

Step 2

Shortlisted candidates participate in a phone or virtual interview with the Hiring Manager.

Step 3

Selected candidates attend an in-person or virtual interview with the Hiring Manager and relevant team members.

AI Disclosure

We use AI-assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.

Match Retail is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.

MMG-XM