Team Assistant #094-26

Ontario Health atHome; Timmins; On-site; CAD 34,000 - 40,000; Full time

Job summary

Ontario Health atHome is seeking an organized, detail-oriented administrative support professional in Timmins. You will assist Care Coordinators, process referrals, and manage patient records with accuracy in a dynamic environment.

Strong data-entry skills and proficiency in MS Word, Excel, and database software are required. English and French fluency is essential, with the ability to work days, evenings and weekends. Vaccination status is mandatory before start date.

Qualifications

• Grade 12 diploma (minimum)
• Experience providing clerical support in a computerized office
• Accurate keyboarding/data-entry skills
• Proficient with MS Word, Excel and other Windows applications
• Excellent organization and ability to work with minimal supervision
• Advanced multitasking with ability to meet goals
• Excellent interpersonal skills and teamwork with diverse clients
• Fluent in English and French (written and verbal) essential
• Flexibility to work days, evenings and weekends
• COVID-19 vaccination status required before start date

Responsibilities

• Provide administrative support to Care Coordinators
• Process referrals and orders for services, supplies and equipment
• Maintain confidential patient records
• Enter and update high volumes of patient data
• Answer high volume of calls from patients, families, and service providers
• Provide backup support to other positions as needed

Skills

Organizational skills

Multitasking

Interpersonal skills

English & French proficiency

Education

Grade 12 diploma

College diploma (health or admin)

Tools

MS Word

Excel

Database software

Job description

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.

What will you do?

• Provide administrative support services to Care Coordinators
• Process new referrals, and orders for services, supplies and equipment
• Process and assist in managing confidential patient records
• Enter, update and maintain a high volume of patient data in the electronic database
• Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
• Provide back-up support to other positions, as required

What must you have?

• A Grade 12 diploma (minimum)
• Relevant experience providing clerical support services in a computerized office environment
• Accurate keyboarding/data-entry skills
• Proficient with database software, MS Word and Excel, and other applications in a Windows environment
• Excellent organizational skills and ability to work with minimal supervision
• Advanced multi-tasking skills, with the ability to meet performance and service goals
• Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
• Advanced oral and written proficiency in English and in French is essential.
• Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date

Bilingual candidates with advanced oral and written proficiency in English and French will be given first consideration; however, less qualified candidates who don’t meet the language requirements may still be considered

What would give you the edge?

• A college diploma in the health or social services field, or business/office administration
• Familiarity with medical terminology, and office administrative procedures/concepts
• Knowledge of services provided by Home and Community Care Support Services
• Ability to speak French or another second language

What do we offer?

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan
• Salary: $25.35 to $29.46 as per the OPSEU Collective Agreement

Who we are

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you’re interested in driving excellence in care and service delivery and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted .

This job posting is for an existing vacancy.