Team Assistant #094-26

North East Local Health Integration Network; Northeastern Ontario; On-site; CAD 34,000 - 40,000; Full time

Benefits offered by this job

Defined benefit pension plan

Work-life balance

Job summary

Ontario Health atHome is seeking a Team Assistant to provide essential administrative support to Care Coordinators across our care network. You will process referrals, manage patient data, and handle inquiries to ensure timely, patient-centered service.

The role requires strong organizational and communication skills, fluency in English and French, and the ability to multitask in a fast-paced environment. Full-time in Sudbury/North Bay/Timmins/Sault Ste.

Qualifications

• Grade 12 diploma (minimum)
• 2+ years of related office experience
• Accurate keyboarding/data-entry skills
• Proficient with database software, MS Word, Excel, and other Windows applications
• Excellent organizational skills and ability to work independently
• Advanced multitasking skills to meet performance and service goals
• Outstanding interpersonal skills and ability to work with diverse backgrounds
• Excellent verbal and written communication, including strong listening
• Flexibility to work days, evenings and weekends
• Advanced English and French language proficiency

Responsibilities

• Provide administrative support services to Care Coordinators
• Process referrals and orders for services, supplies and equipment
• Manage confidential patient records
• Enter and maintain high volumes of patient data in the database
• Answer high volumes of telephone inquiries and refer callers as appropriate
• Provide back-up support to other positions as required

Skills

Attention to detail

Organizational skills

Multitasking

Interpersonal skills

Communication skills

English-French bilingualism

Data entry

Education

Grade 12 diploma

College diploma in health/social services or business/office administration

Tools

MS Word

Excel

Database software

Job description

We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Description:

CARE AND BE CAREDFOR – THIS IS YOUR HOME

Areyou highly organized, detail-oriented and able to work accurately in a busyenvironment with frequent interruptions? Are you seeking a rewarding careerthat cares for others, in an organization that cares for you? You’re looking inthe right place.

As a Team Assistant (Permanent, Full Time; Location: Sudbury, North Bay,Timmins, or Sault Ste. Marie ) , you will provide support for the assigned team in their dailyactivities to ensure that patients receive prompt, effective customer service.

Whether you work in our office, in thecommunity, or a health care facility – you will play a lead role in providingconnected, accessible, patient-centered care – and be supported by ourcollaborative team that includes over 9,000 regulated health care and otherprofessionals.

A s a valued team member, your mission will be tohelp our patients be healthier at home, while you benefit from our supports for professionalgrowth, personal wellness and work-life balance.

What will you do?

• Provide administrative support services to Care Coordinators
• Process new referrals, and orders for services, supplies andequipment
• Process and assist in managing confidential patient records
• Enter, update and maintain a high volume of patient data in theelectronic database
• Answer a high volume of telephone inquiries from patients,families and service providers, and refer callers as appropriate
• Provide back-up support to other positions, as required

What must you have?

• A Grade 12 diploma (minimum)
• 2+years’ related office experience
• Accurate keyboarding/data-entry skills
• Proficient with database software, MS Word,Excel, and other applications in a Windows environment
• Excellent organizational skills and ability towork independently with minimal supervision
• Advanced multi-tasking skills, with the abilityto meet performance and service goals
• Exceptional interpersonal skills and ability towork as part of a team and interact tactfully and sensitively with patientsfrom wide-ranging cultural, ethnic and socio-economic backgrounds
• Excellent oral and written communication skills,including strong listening skills
• Flexibilityto work a schedule that includes days, evenings and weekends to meetorganizational needs
• Advancedoral and written proficiency in English and in French is essential.
• We have amandatory COVID-19 vaccination policy. As a condition of employment, allemployees are required to submit proof of COVID-19 vaccination statusprior to start date.

Bilingual candidates with advanced oral and written proficiency in English and French will be given first consideration; however, less qualified candidates who don’t meet the language requirements may still be considered

What would give you the edge?

• A college diploma in the health or social servicesfield, or business/office administration
• Familiarity with medical terminology, and officeadministrative procedures/concepts
• Knowledge of services provided by Ontario Health atHome · Abilityto speak French or another second language
• Abilityto speak French or another second language

French Proficiency:

French required

Salary:

Hourly wage of $25.35 to $29.46

Terms of Employment:

Full-Time

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion forcontinuouslearning, growth and innovation, we offer:

• Hourly wage of $25.35 to $29.46 as per the OPSEU Collective Agreement
• Membership in a world class defined benefit pension plan

Who are we?

We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Why join us?

Ifyou’re interested in driving excellence in care and service delivery and seeking an unparalleled opportunity to lead and learn,partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture ofequity, inclusion, diversity and anti-racism. We are committed to attracting,engaging and developing a workforce that reflects the diverse communities weserve. We welcome and encourage applications from all qualified applicants.Accommodations for persons with disabilities required during the recruitmentprocess are available upon request .

We thank all applicants for their interest;however, only those selected for an interview will be contacted.

Interested persons are invited to submit a cover letter and resume by September6, 2026, at 4:30 p.m. by visiting and applying through the organization website at: Careers| Ontario Health atHome