Team Assistant

Native Child and Family Services of Toronto; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Native Child and Family Services of Toronto is seeking an organized Team Assistant to provide administrative support across departments under the Supervisor, Administration and Records. The role reports to Administration and Records and is based at 30 College St., Toronto.

The position is unionized, full-time on a contract through Aug 31, 2027, with a 35-hour work week. A background check, confidentiality and strong MS Office skills are required, with preference for candidates who understand

Qualifications

• Post-secondary education in office administration, business administration, or a related field preferred.
• 1 to 3 years of related work experience.
• Alternatively, a combination of education and experience will be considered.

Responsibilities

• Screen and respond to general phone and email inquiries.
• Assess urgency of inquiries and respond appropriately.
• Coordinate and schedule meetings and events (virtual and in person).
• Maintain and update filing systems and client/agency records.
• Archive historical documents and support with data input for reporting.

Skills

Multitasking

Confidentiality

Initiative

Interpersonal skills

Education

Post-secondary education in office administration

Tools

Microsoft Office Suite

Job description

Hours: 35 hrs/wk.

Location: 30 College St., Toronto

Classification: Full-Time Contract- end date Aug 31, 2027.

Position: Unionized

Summary:

Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.

Primary Responsibilities:

Position Summary:
Reporting to the Supervisor, Administration and Records, the Team Assistant will provide administrative support to various departments within the agency.

Key Responsibilities:

• Screen and respond to general phone and email inquiries.
• Assess urgency of inquiries and respond in an appropriate manner.
• Refer calls/email to appropriate individuals.
• Type, from written or dictated information, a variety of material, such as memos, letters, reports, schedules, appointment lists, recordings and minutes.
• Assist in preparing various types of correspondence including incoming/outgoing mail, memos, letters, reports, schedules, etc.
• Coordinate and schedule meetings and events, both virtual and in person.
• Co-host virtual meetings including setting up registration, break out rooms, changing hosts, etc.
• Compile/input data for statistical reporting.
• Maintain and update filing systems, including confidential data and records.
• Archive historical documents.
• Plan and support on and off-site agency events.
• Complete forms and reports as required, using database/ spreadsheet applications.
• Open, transfer, and close files. Update client/agency records. Support with the preparation of files for legal disclosure.
• Maintain inventory of office supplies, including organizing deliveries of supplies or mail.
• Apply for and maintain up to date identification.
• Collect and enter attendance and program statistics.
• Design and distribute outreach materials, both virtual and print material.
• Scan/copy/fax documents.
• Relieve other team assistants as necessary.
• Other duties and responsibilities as assigned.

Minimum Qualifications and Skills:

Experience And Skilled Knowledge Requirements:

• Post-secondary education in the area of office administration, business administration, or a related field preferred.
• 1 to 3 years of related work experience.
• Alternatively, a combination of education and experience will be considered.

Preferred Skills/Capabilities:

• Excellent understanding of general office procedures, organizational skills, ability to multitask, initiative and respect for confidentiality.
• Advanced computer skills with a thorough understanding of Microsoft applications.
• Knowledge of local community resources.
• Valid Safe Food Handlers and CPR/First Aid would be an asset.

*Please note that the successful candidate is required to complete a background check and obtain a Vulnerable Sector Check.

As a multi-service urban Indigenous agency providing holistic, culture-based programs and services to Indigenous children, and families, NCFST will give priority to applicants who identify as First Nations, Inuit, Metis, and those with close affiliations.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Come join our team - and help create a difference in the community

Closing Date: Nov 5, 2026.

Use of AI:

NCFST may use artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.