Program Assistant (PA-1026-FT) *INTERNAL POSTING*

New Path Youth and Family Services; Barrie; On-site; CAD 52,000 - 55,000; Full time

Job summary

New Path Youth and Family Services is seeking a Program Assistant to support the Clinical Services team in Barrie. The role focuses on administrative operations, data management and client file handling in a fast-paced office.

The position requires a high school diploma and 3–5 years of relevant experience. Travel and occasional evening hours may be needed; bilingual French is an asset.

Qualifications

• High School Diploma with related administrative training.
• Minimum of 3-5 years' professional experience in an office setting.
• Demonstrated experience managing confidential client information.

Responsibilities

• Provides administrative support to the team in a fast-paced environment.
• Maintains agency files and data entry with accuracy and confidentiality.
• Assists staff with administrative procedures and office equipment.

Skills

Administrative skills

Data entry

Confidentiality

Office software

Communication

Education

High School Diploma

Tools

Microsoft Office

Database management

Job description

TITLE: Program Assistant

RESPONSIBLE TO: Program Assistant Supervisor

LOCATION: Barrie (299 Lakeshore)

JOB NUMBER: PA-1026-FT

PROGRAM: Clinical Services

POSTED ON: October 16, 2026

POSITION TYPE: Permanent, Full-Time

HOURS OF WORK: 35 hours per week

UNIONIZED POSITION: OPSEU Local #332

COMPENSATION: $28.71 - $30.24 per hour

EFFECTIVE DATE: As soon as possible

REASON FOR RECRUITMENT: Replacement

INTRODUCTION: New Path Youth and Family Services is an accredited children's mental health agency providing a range of compassionate, innovative and accessible services for children, youth and their families throughout Simcoe County. New Path respectfully acknowledges we are situated on the traditional land of the Anishinaabeg people which include the Odawa, Ojibwe, and Pottawatomi Nations collectively known as the Three Fires Confederacy.

PURPOSE OF POSITION: Provides administrative support to the team in a fast-paced environment and ensures the efficient operation of the office and all of its activities.

1. Creates a welcoming and friendly environment for clients, families, employees and the public.
2. Maintains agency files including typing where necessary for all agency files, including data entry, case records, program goals, general correspondence files and other client files paying particular attention to accuracy and confidentiality.
3. Assists staff with administrative procedures as required, such as providing forms and office supplies and instructing and assisting in the use of office equipment.
4. Provides data management support ; monitors data files and follows up on missing data or data not consistent with program procedures; runs reports, completes data entry as required.
5. Retrieves information from client files as required.
6. Performs any other duties and responsibilities as required.

QUALIFICATIONS: High School Diploma with related administrative training.

QUALIFICATIONS: Minimum of 3-5 years' professional experience in an office setting.

QUALIFICATIONS: Demonstrated experience managing confidential client information.

SKILLS AND ABILITIES: Youth and family focused; provides client and family centered approach to care.

SKILLS AND ABILITIES: Embraces and advocates for youth and family engagement practices.

SKILLS AND ABILITIES: Aligns own behavior with the values, needs, priorities and goals of the organization.

SKILLS AND ABILITIES: Takes personal responsibility for enhancing individual and team performance by promoting cooperation and commitment.

SKILLS AND ABILITIES: Approaches problems from a solution and strengths-based perspective by reviewing the viable alternatives and the best course of action.

SKILLS AND ABILITIES: Recognizes, initiates and adapts to changing conditions and situations in the workplace.

SKILLS AND ABILITIES: Demonstrates awareness for the backgrounds, values, beliefs and traditions of staff, clients, families and communities we serve.

SKILLS AND ABILITIES: Continuously assesses and challenges assumptions, personal unconscious bias and commits to understanding diverse perspectives, experiences and their intersectionality.

SKILLS AND ABILITIES: Commits to ongoing training to build the knowledge, awareness and skills that contribute to creating a culturally safe environment for staff, clients and families.

SKILLS AND ABILITIES: Competency and effective use of database and Microsoft Office systems.

SKILLS AND ABILITIES: Confident, articulate and professional when communicating verbally and in writing.

SKILLS AND ABILITIES: French Language is an asset.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Some evening hours may be required.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Work from home opportunities for up to 14 hours per month.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Willingness to travel to other agency offices using personal vehicle. Must have a valid driver's license with minimum G2.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to lift up to 20 pounds at a time.

Full duties, responsibilities and qualifications for this position are as per the program Assistant Job Description.

New Path Youth and Family Services is motivated to build a team that reflects the diversity of the community we serve. We encourage applications from all equity seeking groups and are committed to creating an inclusive environment rich with a variety of experiences and perspectives.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, New Path Youth and Family Services will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

How can we make the hiring process accessible for you? Please contact Human Resources at 705-733-2654 ext 2280 or at [e-mail] to let us know your needs. We also welcome your feedback on how we can continuously improve accessibility.