Tax & Law Technology - Process Transformation - Manager/Senior Analyst - National

EY; Calgary; On-site; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Discretionary bonus

Medical, prescription drug & dental

Defined contribution pension

Generous vacation policy

Personal days

Job summary

EY is seeking a Manager/Senior Analyst in Canada Tax Technology to lead business and process transformation initiatives across tax service lines. You will partner with tax professionals and tech stakeholders to streamline processes, design technology-enabled solutions, and drive adoption of new workflows and automation across the organization.

You will bridge tax, business, and technology, shaping transformation roadmaps, and delivering measurable improvements in efficiency, quality, and client

Qualifications

• 7+ years in business or process transformation, or related field.
• Experience leading cross-functional initiatives with tax stakeholders.
• Ability to convert requirements into actionable solutions.
• Bachelor's degree in a related field.

Responsibilities

• Lead transformation initiatives across Canadian Tax service lines, designing tech solutions.
• Partner with stakeholders to understand pain points and inefficiencies and design tech solutions.
• Facilitate workshops and assessments to identify current/future state opportunities.
• Develop roadmaps, business cases, and implementation plans with success metrics.
• Monitor outcomes and provide leadership with updates and recommendations.

Skills

Transformation leadership

Stakeholder management

Strategic thinking

Process analysis

AI awareness

Education

Bachelor's degree in Business/Commerce/Accounting/Finance/IS

Tools

Workflow tools

Automation initiatives

Digital platforms

Job description

Tax & Law Technology - Process Transformation - Manager/Senior Analyst - National

Other locations: Primary Location Only

Requisition ID: 1749609

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As a Business Transformation Manager within the Canada Tax Technology Group (CTTG), you will play a key role in shaping and advancing the future of tax service delivery. You will partner with tax professionals, operations teams, and technology stakeholders to identify business challenges, streamline processes, and implement technology-enabled solutions that improve efficiency, quality, and the client experience.

This is a strategic, highly collaborative and hands-on role that bridges tax, business and technology. You will be responsible for understanding how tax teams work, identifying opportunities for transformation, and helping guide initiatives from concept through implementation and adoption.

This job posting relates to an existing vacancy within our organization.

Your Key Responsibilities

• Lead business transformation / process transformation initiatives across Canadian Tax service lines, identifying opportunities and helping design technology solutions to improve efficiency, consistency, scalability, and quality.
• Partner with tax professionals and business stakeholders to understand pain points and inefficiencies, and design technology solutions.
• Facilitate workshops, discovery sessions, and process assessments to identify current-state challenges and future-state opportunities.
• Support the development and deployment of technology-enabled solutions, including workflow tools, automation initiatives, digital platforms, and process improvements.
• Create current state or future state process maps or other documentation as needed.
• Develop transformation roadmaps, business cases, implementation plans, and success metrics.
• Monitor transformation outcomes and continuously identify opportunities for improvement.
• Prepare and deliver status updates, and recommendations for leadership as needed

Skills and Attributes for Success

• Strong strategic thinking and problem-solving capabilities, with the ability to identify root causes and develop practical, scalable solutions.
• Ability to analyze complex business processes and redesign them for improved performance and user experience.
• Strong technology acumen and understanding of modern technology solutions including AI.
• Exceptional facilitation, communication, and stakeholder management skills.

To Qualify for the Role, You Must Have

• 7+ years of experience in business transformation, process transformation, process improvement, technology solution design, operational excellence, project management, or a related field.
• Experience leading cross-functional initiatives involving business and tax stakeholders.
• Demonstrated experience assessing and redesigning business processes and technology solutions.
• Experience gathering business requirements and converting them into actionable recommendations and solutions.
• Bachelor's degree in Business, Commerce, Accounting, Finance, Information Systems, or a related field.

Ideally, You'll Also Have (Nice to have but not required)

• Experience working within tax, accounting, professional services, finance, or compliance environments.
• Understanding of Canadian tax processes and service delivery models.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Inclusiveness at EY

Inclusivenessisat the heart of who we are and how we work.We’recommitted to fostering an environment where differences are valued, policies and practices areequitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting ourneuroinclusionand accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.