Tax & Law Technology - Process Transformation - Manager/Senior Analyst - Vancouver

EY; Vancouver; On-site; CAD 92,000 - 138,000; Full time

Benefits offered by this job

Discretionary bonus

Medical coverage

Dental coverage

Pension plan

Vacation policy

Paid personal days

Job summary

EY Canada is seeking an experienced Business Transformation Manager within the Canada Tax Technology Group (CTTG) to drive process transformation and technology-enabled solutions. You will work closely with tax professionals, operations teams, and technology stakeholders to identify challenges and design scalable improvements.

The role combines strategic and hands-on work, guiding initiatives from concept to adoption while collaborating across teams to enhance efficiency, quality, and client

Qualifications

• 7+ years of experience in business transformation, process transformation, or related fields.
• Experience leading cross-functional initiatives involving business and tax stakeholders.
• Experience gathering business requirements and converting them into actionable recommendations and solutions.
• Bachelor's degree in Business, Commerce, Accounting, Finance, Information Systems, or related field.

Responsibilities

• Lead business transformation initiatives across Canadian Tax service lines, identifying opportunities and helping design technology solutions to improve efficiency, consistency, scalability, and quality.
• Partner with tax professionals and business stakeholders to understand pain points and inefficiencies, and design technology solutions.
• Facilitate workshops, discovery sessions, and process assessments to identify current-state challenges and future-state opportunities.
• Develop transformation roadmaps, business cases, implementation plans, and success metrics.
• Monitor transformation outcomes and continuously identify opportunities for improvement.
• Prepare and deliver status updates and recommendations for leadership as needed

Skills

Strategic thinking

Problem solving

Technology acumen

Facilitation

Stakeholder management

Communication

Education

Bachelor's degree

Job description

Other locations: Primary Location Only

Date: Oct 5, 2026

Requisition ID: 1749605

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As a Business Transformation Manager within the Canada Tax Technology Group (CTTG), you will play a key role in shaping and advancing the future of tax service delivery. You will partner with tax professionals, operations teams, and technology stakeholders to identify business challenges, streamline processes, and implement technology-enabled solutions that improve efficiency, quality, and the client experience.

This is a strategic, highly collaborative and hands-on role that bridges tax, business and technology. You will be responsible for understanding how tax teams work, identifying opportunities for transformation, and helping guide initiatives from concept through implementation and adoption.

This job posting relates to an existing vacancy within our organization.

Your Key Responsibilities

• Lead business transformation / process transformation initiatives across Canadian Tax service lines, identifying opportunities and helping design technology solutions to improve efficiency, consistency, scalability, and quality.
• Partner with tax professionals and business stakeholders to understand pain points and inefficiencies, and design technology solutions.
• Facilitate workshops, discovery sessions, and process assessments to identify current-state challenges and future-state opportunities.
• Support the development and deployment of technology-enabled solutions, including workflow tools, automation initiatives, digital platforms, and process improvements.
• Create current state or future state process maps or other documentation as needed.
• Develop transformation roadmaps, business cases, implementation plans, and success metrics.
• Monitor transformation outcomes and continuously identify opportunities for improvement.
• Prepare and deliver status updates, and recommendations for leadership as needed

Skills and Attributes for Success

• Strong strategic thinking and problem-solving capabilities, with the ability to identify root causes and develop practical, scalable solutions.
• Ability to analyze complex business processes and redesign them for improved performance and user experience.
• Strong technology acumen and understanding of modern technology solutions including AI.
• Exceptional facilitation, communication, and stakeholder management skills.

To Qualify for the Role, You Must Have

• 7+ years of experience in business transformation, process transformation, process improvement, technology solution design, operational excellence, project management, or a related field.
• Experience leading cross-functional initiatives involving business and tax stakeholders.
• Demonstrated experience assessing and redesigning business processes and technology solutions.
• Experience gathering business requirements and converting them into actionable recommendations and solutions.
• Bachelor's degree in Business, Commerce, Accounting, Finance, Information Systems, or a related field.

Ideally, You'll Also Have (Nice to have but not required)

• Experience working within tax, accounting, professional services, finance, or compliance environments.
• Understanding of Canadian tax processes and service delivery models.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Vancouver: Manager - $92,000 to $138,000 per year

Inclusiveness at EY

Inclusivenessisat the heart of who we are and how we work.We’recommitted to fostering an environment where differences are valued, policies and practices areequitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting ourneuroinclusionand accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.