Tavern United Assistant Manager

Canad Inns; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

RRSP matching up to 3%

Extended Health Care

Scholarships

Employee Rewards Program

Food & Beverage Discounts

Meal Plan

Wellness Benefits

Career Growth Opportunities

Job summary

Tavern United in Winnipeg is seeking an Assistant Manager to support daily operations, lead a high-energy team, and drive guest satisfaction. You will work closely with the Tavern United Manager to ensure top-notch service, optimize scheduling, and contribute to profitable outcomes during games, events, and promotions.

The role emphasizes leadership, hands-on involvement, and a focus on delivering unforgettable experiences for every guest.

Qualifications

• 2–3 years of experience in Hospitality Management.
• Strong time management and organizational skills in a fast-paced environment.
• Understanding of labour management, including scheduling, productivity, and labour cost control.
• Proven ability to drive sales growth and increase guest traffic.
• Familiarity with cost analysis, budgeting techniques, and fiscal management.
• Excellent written and verbal communication skills.
• Working knowledge of computer software and POS systems.
• Exceptional conflict resolution and negotiation skills.

Responsibilities

• Support Daily Operations: Assist the Manager in running high-quality shifts with smooth operations and strong sales.
• Guest Experience: Deliver outstanding service and address guest feedback to ensure satisfaction.
• Team Support & Leadership: Help with staff scheduling, monitor attendance, coach and provide follow-up support.
• Food & Beverage Management: Assist in managing costs and reducing waste for profitable operations.
• Event & Shift Execution: Help execute game-day or special events while maintaining energy and excitement.
• Promotions & Engagement: Support themed nights, promotions, and community activities.
• Additional Duties: Take on other responsibilities to keep the pub running smoothly and guests happy.

Skills

Hospitality Management

Time Management

Labour Management

Sales Growth

Budgeting

Communication

POS Systems

Conflict Resolution

Staff Training

Tools

MS Office

Scheduling Software

Job description

Overview:

Are you driven by a love for sports, a knack for hospitality, and the desire to create unforgettable guest experiences? Tavern United is looking for an Assistant Manager to support our team in delivering top-notch service and keeping the energy high.

Tavern United is more than just a place to watch games; it's a hub for fans, a great place to grab a bite before a concert or an event, and camaraderie. With multiple screens, an extensive menu, and an electric atmosphere, we're the go-to spot for event goers, sports enthusiasts, and casual diners alike.

As the Tavern United Assistant Manager, you'll be at the heart of the action, working closely with the Tavern United Manager to ensure smooth daily operations. You'll support and motivate the team, help drive guest satisfaction, and contribute to profitable business outcomes. Your leadership, energy, and hands-on approach will ensure every guest leaves with an unforgettable experience.

Responsibilities include but are not limited to:

• Support Daily Operations: Assist the Manager in running high-quality shifts, ensuring smooth operations, consistent service, and strong sales and profit performance.


• Guest Experience: Deliver outstanding service in all areas, actively responding to guest feedback and resolving issues professionally to ensure every guest leaves satisfied.


• Team Support & Leadership: Help with staff scheduling, monitor attendance, and support the team to perform at their best. Train, coach, and provide follow-ups to ensure staff understand and excel in their roles.


• Food & Beverage Management: Assist in managing costs by reducing waste and supporting profitable operations.


• Event & Shift Execution: Help execute game-day or special event operations, maintaining the energy and excitement that Tavern United is known for.


• Promotions & Engagement: Support the Manager in executing themed nights, promotions, and community engagement activities.


• Additional Duties: Take on other responsibilities as requested to keep the pub running smoothly and guests happy.

This description is not intended to be all-inclusive and can be changed or additional duties added as necessary.

Qualifications:

• At least 2-3 years of experience in Hospitality Management.

• Strong time management and organizational skills, with the ability to effectively prioritize competing demands in a fast-paced environment.


• Demonstrated understanding of labour management, including scheduling, productivity, and labour cost control.


• Proven ability to drive sales growth and identify opportunities to build new business and increase guest traffic.


• Strong working knowledge of hospitality principles and procedures, methods, practices, and techniques.

• Knowledge of cost analysis, fiscal management, and budgeting techniques.


• Able to effectively communicate both verbally and in writing.


• Working knowledge of various computer software programs and point of sales systems.


• Exceptional conflict resolution, negotiation, and objection handling skills.

Our benefits to support your success:

• RRSP matching contributions up to 3% of an employee's pre-tax salary.


• Comprehensive Group Benefit Program featuring Extended Health Care.


• Continued education assistance, Scholarships.


• Participation in the Employee Canadvantage Rewards Program.


• Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.


• Canad Inns Meal Plan, providing one complimentary meal per working day.


• Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.


• Employee Referral Program.


• Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.


• Career Growth Opportunities.

About Canad Inns:

Canad Inns is Manitobas premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.