Talent Systems Specialist

WorkSafeBC; Richmond; Hybrid; CAD 95,000 - 116,000; Full time

Job summary

WorkSafeBC is seeking a Talent Systems Specialist to optimize talent systems that drive recruitment, talent management, and organizational effectiveness. You will serve as the functional expert, provide user guidance, and partner with internal teams to maintain data quality and accurate reporting.

The role blends technical knowledge with HR processes, enabling ongoing improvements, stakeholder collaboration, and adoption of talent technology across BC.

Qualifications

• Three years of experience implementing and supporting talent systems, including analysis and project work.
• Experience with HR systems maintenance, both on premise and cloud-based.
• Familiarity with recruitment systems and talent management processes.

Responsibilities

• Support and optimize talent systems for recruitment, talent management, and organizational effectiveness.
• Act as functional lead and super user to guide system users and troubleshoot issues.
• Collaborate with teams to ensure data quality, reporting accuracy, and dashboards.

Skills

Talent systems

Analytics

Project delivery

Recruitment lifecycle

Change management

Education

Bachelor's degree in HR or related field

CPHR designation (asset)

Tools

Oracle Cloud Talent Solutions

Job description

Overview

Are you a human resources professional with expertise in talent technology and systems? Our Talent and Organizational Effectiveness team has a rare opportunity for aTalent Systems Specialistto join the team.

In this role, you'll play a key role in supporting and optimizing the talent systems that power recruitment, talent management, and organizational effectiveness initiatives. As the functional expert and primary point of contact for talent systems within Talent and Organizational Effectiveness, you will help ensure innovation systems and tools are effectively configured, maintained, and used to support business needs. You will partner closely with internal subject matter experts to maintain data quality, improve reporting accuracy, and support enterprise talent programs. Acting as a super user and first line of support, you will provide guidance to system users, troubleshoot and elevate technical issues as appropriate, maintain system-related processes and resources, and help drive user adoption through training, user guides, and change communications including presentations.

This role combines technical knowledge with functional expertise, translating business requirements into practical system solutions. Through continuous improvement, stakeholder partnership, and industry awareness, you will help strengthen how talent technology supports talent acquisition, talent management, and organizational effectiveness.

How you'll make a difference: You'll build and empower teams that serve workers and employers across B.C.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

What you'll do

• Partner with teams across People & Culture to optimize talent systems, improve business processes, and enhance the user experience across recruitment, talent management, and organizational effectiveness programs.
• Serve as the functional lead and super user for talent systems, providing expert guidance, troubleshooting support, and recommendations to promote effective and consistent system use.
• Collaborate with the P&C teams to ensure talent system data, reporting, and dashboards are accurate, consistent, and aligned with business needs.
• Monitor, maintain, and continuously improve talent system processes, workflows, and data quality to support operational effectiveness and informed decision-making.
• Develop and maintain procedures, user guides, training materials, and communications that support talent system adoption.
• Deliver training and ongoing support to system users, leveraging change management and organizational development practices to maximize engagement and adoption.
• Partner with the People Technology team to support system updates, testing, issue resolution, and enhancements, escalating technical issues as required.
• Contribute to the evaluation, selection, implementation, and ongoing management of talent technology solutions and vendors.
• Analyze talent-related metrics and trends to identify opportunities, improve processes, and support evidence-based decision-making.
• Research emerging talent technologies and industry best practices, providing recommendations that strengthen talent programs and support organizational objectives.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

Is this a good fit for you?

We're looking for someone who can:

• Think and act strategically to identify creative and innovative systems approaches, ideas, and solutions, while also recognizing the importance of the details
• Develop and maintain positive client-focused relationships with internal clients and external vendors to facilitate the implementation and ongoing success of projects and initiatives
• Problem-solve and think analytically as well as creatively in a challenging and dynamic environment
• Design and deliver training to audiences with varying levels of knowledge and understanding
• Utilize an innovative, forward-thinking mindset and an agile approach to problem solving and systems-thinking

Your background and experience

• Abachelor'sdegreein human resources or a related discipline
• Aminimum of three years of experience implementing and supporting talent systems, includinganalysis, solutions delivery, project work and maintenance of HR systems (on premise and cloud-based)
• Working knowledge of:
  • Applicant Tracking Systems (ATS) and end-to-end recruitment cycle
  • Oracle Cloud Talent Solutions
  • Talent management and organizational development
• CPHR designation (or working towards completion) is an asset
• Change Management Certification (i.e., Prosci) is considered an asset

We'll consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you're legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more:

Discover who we are .

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• Salary: $95,241 - $115,717/annually

Learn more:

Find out what we offer .

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.