Talent Success Specialist

Kensington Grey; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Brand Collaborations

Innovative & Collaborative Culture

Comprehensive Benefits Package

Networking & Industry Access

Job summary

Kensington Grey Agency Inc. is a leading management firm dedicated to elevating underrepresented voices in the creator economy. We seek a Talent Success Specialist to bridge creators and brands, managing campaigns and guiding talent growth.

You will coordinate end-to-end influencer campaigns, maintain strong client relationships, and support strategic opportunities for our represented talent and partners.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Minimum 2 years experience in an Agency or Influencer Marketing support role.
• 4-5+ years of experience in project management, influencer marketing, or brand partnerships.
• Strong understanding of influencer ecosystems and social media platforms (Instagram, TikTok, YouTube).
• Proficiency with project management and reporting tools; client-facing experience is a plus.

Responsibilities

• Manage day-to-day execution of contracted influencer marketing campaigns; be the main contact for talent and brand partners.
• Oversee campaigns from contract execution through completion; ensure deliverables and timelines meet obligations.
• Coordinate campaign logistics including onboarding, briefs, content development, approvals, and postings.

Skills

Attention to detail

Strategic thinking

Communication

Collaboration

Multitasking

Education

Bachelor's degree

Tools

Asana

Trello

Monday.com

Google Analytics

Sprout

Job description

About Us

Kensington Grey Agency Inc. is an award-winning management firm dedicated to elevating underrepresented voices in the creator economy. We represent the most culturally relevant creators with the most powerful stories to tell, opening doors and shaping long‑term careers for talent whose perspectives are often overlooked. Kensington Grey partners closely with talent to provide strategic guidance, visibility, and access to high‑impact opportunities. The company is committed to inclusive representation, equitable growth, and building pathways for creators to thrive on a global stage.

Position Overview

Talent Success Specialist is a hybrid role that manages the execution of influencer campaigns while also overseeing a small roster of talent. Talent Success Specialists act as the bridge between creators and brands—ensuring flawless delivery, building meaningful partnerships, and helping our talent grow strategically and professionally.

Key Responsibilities

• Manage the day-to-day execution of contracted influencer marketing campaigns, serving as a key point of contact for both talent and brand partners throughout the campaign lifecycle.
• Oversee campaigns from contract execution through completion, ensuring all deliverables, timelines, and contractual obligations are met accurately and efficiently.
• Coordinate campaign logistics, including campaign onboarding, briefing, content development, approvals, submissions, revisions, and scheduled postings.
• Maintain detailed and accurate campaign records, including data entry of campaign information, contractual terms, deliverables, deadlines, and performance metrics.
• Manage talent calendars and scheduling requirements in alignment with campaign commitments, content timelines, and other professional obligations.
• Coordinate with internal teams to ensure seamless campaign execution and effective communication across all stakeholders.
• Build and maintain strong, professional relationships with talent, brand partners, agencies, and other external stakeholders.
• Proactively manage client expectations by communicating campaign progress, addressing concerns, and providing timely updates on deliverables and timelines.

• Track and maintain campaign performance data, ensuring all reporting requirements are completed accurately and within established deadlines.
• Maintain organized campaign documentation and tracking systems to support visibility into campaign status, deliverables, and overall performance.
• Identify opportunities to improve campaign workflows, reporting processes, and operational efficiencies.

• Stay informed of influencer marketing industry trends, emerging platforms, social media developments, brand activity, and relevant cultural conversations.
• Maintain awareness of industry events, brand campaigns, talent partnerships, and market opportunities that may be relevant to represented talent and clients.

• Demonstrate strong attention to detail when reviewing contracts, campaign briefs, deliverables, and reporting requirements.
• Ensure campaign information and documentation are accurately maintained within internal systems and shared resources.

• Represent Kensington Grey professionally in all interactions with talent, clients, and industry stakeholders.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Minimum 2 years experience working in an Agency or Influencer Marketing support role
• Attention to detail and demonstrated strategic thinking ability
• Familiarity with the creator economy; 4-5+ years of experience in project management, influencer marketing, or brand partnerships
• Strong understanding of influencer ecosystems and social media platforms (Instagram, TikTok, YouTube, etc.)
• Proven ability to manage multiple projects simultaneously with attention to detail and deadline sensitivity
• Excellent verbal and written communication skills; client-facing experience a plus
• Proficiency with project management tools (e.g., Asana, Trello, Monday.com) and reporting tools (e.g., Google Analytics, Sprout, etc.)
• Strategic thinker with a proactive, solution-oriented mindset
• Ability to thrive in a collaborative, fast-moving environment

At Kensington Grey, we believe in fostering a dynamic and rewarding work environment where talent thrives.

Benefits

• Competitive Compensation– We recognize your expertise with a salary and bonus structure that reflects your impact.
• Exciting Brand Collaborations– Work with top-tier talent, global brands, and high-profile campaigns that shape the entertainment and digital landscape.
• Innovative & Collaborative Culture– Join a passionate team that values creativity, fresh ideas, and a hands‑on approach to success.
• Comprehensive Benefits Package– Enjoy health insurance, retirement plans, and additional perks that make a difference.
• Networking & Industry Access– Gain exclusive access to industry events, brand partnerships, and top-tier connections that fuel your professional growth.

Be part of a company that values your contributions and empowers you to make an impact.

Ready to grow with us?

Only applicants selected for interview will be contacted.