Talent and Business Operations Manager, Stores

Sephora; Kitchener; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dynamic Talent and Business Operations Manager to oversee store operations. This exciting role involves leading staffing, training, and performance management initiatives, ensuring exceptional customer experiences. You will collaborate with industry-leading talent and enjoy exclusive discounts and career development opportunities. Join a company that celebrates diversity and fosters an inclusive environment, where your contributions will help shape the future of beauty retail in Canada.

Benefits

Exclusive discounts

Brand events

Comprehensive training

Career development support

Qualifications

• 2-4 years' experience in a similar role or equivalent internal experience.
• Excellent communication skills and ability to influence at all levels.

Responsibilities

• Conduct final interviews and manage staffing processes.
• Lead store operations and ensure compliance with standards.
• Develop training strategies and conduct performance reviews.

Skills

Communication Skills

Leadership

Staffing

Training and Development

Performance Management

Job description

Job Opportunity at Sephora Canada

At Sephora Canada, we're passionate about discovering and sharing beauty in the world. Our constant innovation, trendsetting abilities, and focus on providing an exceptional customer experience make us the most-loved beauty community and top choice for every Canadian. We celebrate our communities, differences, experiences, and the spirit of our employees.

Job Details:

• Job ID: 265913
• Store Name/Number: ON-Fairview Park Kitchener (0554)
• Address: 2960 Kingsway Drive, Kitchener, ON N2C 1X1, Canada
• Full Time/Part Time: Full Time
• Position Type: Regular

Position Overview:

As Talent and Business Operations Manager, Stores, you will oversee People and Operations at a specific Sephora store. Your responsibilities include staffing, training, onboarding, scheduling, and ensuring store operations meet Sephora standards.

Key Responsibilities:

1. Talent Champion: Conduct final interviews for key positions, utilize the applicant tracking system to source and hire candidates.
2. Training & Development: Manage store training programs, develop ongoing training strategies with Store Director and Education partners.
3. Performance Assessment & Development: Conduct performance reviews, manage performance situations, ensure timely feedback.
4. Operational Excellence: Lead store operations, manage inventory, ensure processes are completed per standards.
5. Entrepreneurial Spirit: Demonstrate expertise in sales performance, staffing, payroll, and controlling expenses.

Qualifications:

• 2-4 years' experience in a similar role or equivalent internal experience.
• Excellent communication skills and ability to influence at all levels.
• Proven ability to attract and develop talented store leaders.

Benefits:

• Collaborate with industry-leading talent.
• Enjoy exclusive discounts, brand events, and perks.
• Receive comprehensive training and career development support.

Sephora Canada is committed to diversity, inclusion, and equal opportunity. We welcome applications from all candidates and provide accommodations during the recruitment process upon request.