Talent Acquisition Officer

LE001 Federation of Canadian Municipalities; Ottawa; Hybrid; CAD 76,000 - 85,000; Full time

Benefits offered by this job

Flexible work model

Summer schedule: Fridays off (July–Lab

Development opportunities

Wellbeing benefits

Office in Ottawa

Job summary

Federation of Canadian Municipalities (FCM) is seeking a Talent Acquisition Officer to drive end-to-end recruitment across departments. You will actively participate in campaigns, use social media and direct sourcing, and provide interview coaching while promoting equitable hiring practices.

Hybrid role based in Ottawa, with a focus on building a strong candidate experience and partnering with the People & Culture team to meet current and future talent needs in a diverse, inclusive environment.

Qualifications

• 3 to 5 years of end-to-end recruitment experience across multiple functions.
• Experience using social media and direct sourcing to attract candidates.
• Proficiency with Applicant Tracking Systems, preferably Workday, for recruitment processes.
• Ability to speak and write in English and French with professionalism.

Responsibilities

• Collaborate with partners and hiring managers to forecast needs and plan campaigns.
• Review job descriptions to ensure accurate reflection of role requirements.
• Leverage social media and direct sourcing for active candidate pipelines.
• Provide interview support and coaching to hiring teams as needed.
• Champion equity, anti-racism and diversity in recruitment practices.
• Contribute to recruiting metrics and continuous improvement initiatives.

Skills

End-to-end recruitment

Social media recruiting

Direct sourcing

Applicant Tracking Systems

Workday

Bilingual English/French

Tools

Workday

Job description

Who we are at FCM

The Federation of Canadian Municipalities (FCM) is the national voice of local governments, representing their interests with the federal government. With over 2,000 members, including Canada’s largest cities, small urban areas, rural and remote communities, as well as 20 provincial and territorial municipal associations, FCM represents more than 90% of the country’s population. Through its advocacy, funding offers and diverse programs, FCM’s work has a direct impact on Canadians’ quality of life. At FCM, we are committed to making the communities Canadians live in more prosperous, sustainable, and equitable. We aspire to be deeply respectful, collaborative, empowering and inclusive. All leaders in the organization embrace these values, the corporate culture and the passion for FCM’s mission.

About This Role

Reporting to the Talent Acquisition Manager, the Talent Acquisition Officer will proactively support the recruitment of various roles across various departments and levels at FCM. The post holder will actively participate in recruitment campaigns, showcase FCM as an employer of choice, leverage best practices, and ensure proactive recruitment methods are deployed at FCM to ensure immediate and future talent needs are met. The future of work at FCM includes a people-centered approach and the incumbent will drive initiatives to ensure a positive candidate experience. The post holder embodies FCM’s commitment to being a more anti-racist organization and will play a key role in ensuring talent acquisition processes are equitable.

What you’ll be doing

• Collaborate with Business Partners and Hiring Managers: to understand short-term and long- term talent needs, identify job requirements and competencies needed to meet FCM’s mandate, to gain an understanding of the recruitment needs of the team, ensure that the recruitment campaigns and selection process results in successful recruitments, workforce planning to project recruitment calendar, workflow and proactively plan recruitment campaigns accordingly.
• Participate in the review of job descriptions and ensure that they accurately reflect the requirements of each role.
• Leverage professional and social media platforms to create continued interest in job openings at FCM.
• Prioritize and promote a direct sourcing approach to recruitment at FCM, highlighting FCM’s values and culture at each stage of the process.
• In partnership with the P&C team: ensure efforts and processes are consistent and streamlined for efficient and timely hiring of candidates, develop standard templates, processes, and guidelines to promote equitable hiring and a positive candidate experience while ensuring that recruitment campaigns reflect FCM’s value proposition, develop processes that continuously improve key recruiting indicators including time to hire, time-to-fill, cost of hire, candidate and hiring manager satisfaction scores, and quality of hires.
• Contribute to projects geared towards highlighting the employee value proposition at FCM with the aim of attracting and retaining talent.
• Provide interview support (including coaching) to hiring managers and/or interview panelists (when required) and ensuring best practices are maintained throughout.
• Promote and maintain the principles of equity, anti-racism and diversity in the recruitment processes in line with FCM’s Anti-Racism, Equity and Inclusion (AREI) commitment.
• Participate in recruitment events/showcase FCM at virtual or in-person recruitment-related events (e.g. Job/Career fairs, campus recruiting) when needed.

People Leadership

No formal management of staff is generally required for this role however delegation of work may be required to support special projects, on occasion. Manages external relationships as required to support programs and projects.

Accountability

Develop processes that continuously improve key recruiting indicators including time-to-fill, cost of hire, candidate and hiring manager satisfaction scores, and quality of hires. Support the recruitment of various roles across various departments and levels at FCM.

Decision Making

Participate in the review of job descriptions and ensure that they accurately reflect the requirements of each role. Develop processes that continuously improve key recruiting indicators including time to hire, time-to-fill, cost of hire, candidate and hiring manager satisfaction scores, and quality of hires. Provide interview support (including coaching) to hiring managers and/or interview panelists (when required) and ensuring best practices are maintained throughout.

Communication and contacts

Develop effective relationships within the organization and externally to ensure smooth flow of recruitment campaigns.

Knowledge and Experience

3 to 5 years end-to-end recruitment experience across a broad range of business functions and levels ideally in a matrixed or complex environment. Experience in leveraging social media (e.g. LinkedIn, Indeed, Glassdoor) and/or professional platforms, direct sourcing and non-traditional recruitment means to attract and source candidates. In-depth experience using and administrating Applicant Tracking Systems, preferably Workday Experience in Early Talent Hiring, including CoOp Recruiting with post-secondary institutions. Experience in designing and implementing processes that deliver exceptional candidate experience throughout the recruitment process. Experience leading the review and continuous improvement of recruitment processes. Experience in reviewing recruitment procedures through an anti-racist, diversity and equity lens. Demonstrable experience in talent planning in tandem with workforce planning. Excellent work planning, time management, communication, and interpersonal skills. Ability to collaborate effectively with people from different cultural/diverse backgrounds. Ability to speak, write and communicate in English and French is required. Possession of a high degree of professionalism, integrity, and tact. Ability to maintain discretion and confidentiality.

Specific Working Conditions & Requirements

Hybrid with a typical office environment at the FCM’s offices in Ottawa. This is for an existing position.

Salary Range

Salary Range: $75,577.00 - $85,413.00

What we offer

We offer a flexible work model grounded in accountability, collaboration, and delivering results. It is designed to support both performance and well‑being. While work is primarily virtual, occasional travel to our Head Office in Ottawa is expected. The majority of the team is based in the National Capital Region. Where applicable, you may also have opportunities to travel across Canada to engage with the communities we support and better understand the impact of our work.

Employee experience and supports:

• Flexible work arrangements that support productivity and collaboration
• Summer schedule (July 1 to Labour Day): 7-hour workdays Fridays off, aligned with team and operational needs
• Ongoing commitment to employee development
• Comprehensive range of employee benefits and services designed to support employee wellbeing and development.
• Please note: details and eligibility may vary depending on the role
• Modern office space in Ottawa’s ByWard Market and downtown core

We’re committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, ages, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa, unless otherwise specified, and be authorized to work in Canada. As part of our recruitment process, we use automated artificial intelligence tools to screen applicants. All AI-generated assessments are reviewed and validated by our People and Culture team.