Tailorshop Supervisor

Harry Rosen Inc.; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive earnings

Team bonuses

Employee discounts

Benefits package

Pension and RRSP programs

Job summary

Harry Rosen Inc. is seeking an in-store Tailorshop Supervisor to lead a team of tailoring associates and ensure high-quality, timely alterations for luxury menswear. The role requires coordinating shop operations, maintaining equipment, and delivering exceptional client service in a premium retail environment.

You will manage scheduling, workflow, and shop performance while upholding safety standards. The ideal candidate brings 2+ years of leadership in tailoring and a passion for excellence in

Qualifications

• 2+ years leading a team of tailors/alterationists to meet deadlines and quality goals
• Experience altering and tailoring luxury menswear garments (jackets, pants, shirts)
• Ability to operate and maintain industrial sewing machines and presses

Responsibilities

• Tailor shop operations: ensure timely, high-quality tailoring services
• Maintain a clean, safe, fully stocked work area and equipment
• Foster positive relationships and teamwork among store contributors
• Manage Tailor Shop leadership and staffing; improve shop efficiency
• Oversee shop administration and rush order management
• Assess workload and shop capacity to meet store objectives

Skills

Team leadership

Tailoring luxury menswear

Industrial sewing machines

Tools

Industrial sewing machines

Pressers

Job description

Your Style, Your Career Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service. Your Style, Your Career Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

We are currently looking for an in-store Tailorshop Supervisor.

What You'll Do:

1. Tailoring Ensure finished product reflects HR quality and timing standards Alter garments according to pin or chalk marks made by Fitter Performing special request services
2. Safety Maintain a clean, safe and fully supplied working area Clean equipment and surrounding area upon completion
3. Teamwork Promote positive working relationships Respect the skill levels of all store contributors
4. Human Resources/ Leadership Schedule Tailoring Associates Maintain organizational structure in the Tailor Shop Initiate ways to increase shop efficiency
5. Administration Management of Tailor Shop Ensure the smooth operation of tailoring services Manage rush orders
6. Workload Ensure appropriate distribution of workload Understand and assess shop capacity and expectations

Here’s what we are looking for:

At least 2 years of experience in leading a team of tailors/alterationists with a focus on ensuring deadlines are met and quality and productivity remain high so as to meet and exceed business goals. Knowledge and expertise in altering and tailoring luxury menswear garments including jackets, pants, and shirts Ability to use and maintain a variety of industrial sewing machines and pressers with 2-3 or more years of experience Your focus on providing exceptional support and service, leading to customer satisfaction and loyalty A goal achiever; working individually and as part of a team to achieve store success.

What are the perks of the job?

• Competitive earnings
• Opportunities to additionally earn monthly and annual Team bonuses
• Best in industry discounts and special purchase opportunities
• A comprehensive flexible benefits package
• Pension and Group RRSP Programs that grow with you
• A modern, digitally advanced workplace
• A coach committed to supporting the achievement of your personal career goals
• A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
• An employer that values internal growth and promotion and is committed to succession planning for your future

#INDHIGH

We thank you for your interest in this opportunity.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at [e-mail] with details. Join Harry Rosen, Canada’s leading premium menswear retailer since 1954, recognized as one of the 100 Best Managed Companies. Be part of a team that values innovation, excellence, and style, and shape the future of luxury menswear with us.