Tailor

Holt, Renfrew & Co.; Toronto; On-site; CAD 25,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Pension matching

Job summary

Holt Renfrew is seeking a skilled tailor/seamstress to join our fashion-forward team in Toronto. You will measure clients, pin and mark garments, and deliver alterations to the highest technical standards, ensuring on-time completion and client satisfaction.

The ideal candidate brings tailoring training, 2 years of experience in luxury alterations, and bilingual English/French communication. You will collaborate with Sales Associates and uphold our brand’s standards and privacy policies.

Qualifications

• Tailoring/seamstress technical training or equivalent.
• Minimum 2 years in a similar tailoring role.
• Experience altering luxury fabrics and garments.

Responsibilities

• Measure clients to determine scope of work.
• Pin/mark garments per fabric type for accurate fit.
• Deliver garments on time and to high technical standards.
• Inform clients of alteration charges per price list.
• Communicate promise dates for completed alterations.
• Collaborate with Sales Associates to ensure client satisfaction.
• Provide expert guidance on cut and fit.
• Follow the alterations tagging process and price list.
• Notify supervisor of supply needs or repair requirements.
• Keep the department clean and orderly.
• Adhere to Health & Safety and privacy policies.

Skills

Tailoring training

2 years experience

Luxury alterations

Bilingual EN/FR

Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

Tailor The Tailor fits, pins, marks and alters garments to client specifications.

Specific responsibilities include (but are not limited to) the following:

• Measure clients to determine scope of work
• Pin / mark garments as appropriate to type of fabric and to ensure correct fit
• Complete work as pinned / marked and to the highest technical standard
• Deliver complete garments on or before the date promised
• Inform client of appropriate alteration charges as per current price list
• Confirm and communicate promise date for completed alteration
• Partner professionally with Sales Associates to create client satisfaction
• Provide expert guidance on cut and fit
• Complete designated sections of alterations tag
• Follow Holt Renfrew price list
• Inform department manager of supply requirements or equipment repair needs
• Assist in maintaining department in a clean and orderly fashion
• Comply with all Health & Safety policies and requirements
• Ensure compliance with privacy policies, regulations, and cyber security measures

The ideal candidate:

• Tailoring / seamstress technical training or its equivalent
• 2 years experience in similar capacity
• Previous experience in altering luxury fabrications
• Communicates comfortably and clearly in English and/or French

The measures of success:

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.

If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l'embauche : $17.60 - $30.50 / 17,60$ - 30,50$ (per hour / de l'heure)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount.

La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

We are Canada's FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage.

Company Values

• Sustainability Be a leader in sustainability and ignite the possibility of positive change in others.
• Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet.
• Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts.
• Our reach may be global, but our Values remain proudly Canadian.
• They are meaningful to us and guide how we work together and interact with our communities.
• Warmth Be open, welcoming, and respectful to others.
• Unity We are one team, one community, sharing one planet.
• Passion Passion is what drives us to be curious and think creatively.
• Excellence We constantly encourage ourselves to be better.