Systems Quality Engineer - Post-Market (Hybrid)

Kardium Inc.; Burnaby; On-site; CAD 94,000 - 114,000; Full time

Benefits offered by this job

Medical & dental coverage

Work-day flexibility

3 personal days per year

Family building support

Stock option plan

Job summary

Kardium Inc. is seeking a Systems Quality Engineer - Post-Market (Hybrid) in Burnaby, BC, to analyze post-market data, lead complaint investigations, and support CAPA.

This role requires collaboration across Design, Quality Engineering, Manufacturing, and Risk Management to drive continuous product and process improvements. You will review log files, replay data, configurations, and specs to identify trends and root causes, translating findings into actionable improvements for product

Qualifications

• Bachelor’s degree in Electrical, Mechatronics, Software, Biomedical Engineering, or related field.
• Minimum 5 years’ experience in software, systems, design, or quality engineering, ideally in medical devices or regulated industry.
• Proven ability diagnosing complex software or system-level failures using logs, replay data, configuration files, or product specifications.
• Experience with signal processing and large dataset analysis.
• Experience with Java, MATLAB, and C is preferred.
• Strong data analysis skills and the ability to translate findings into clear, meaningful recommendations.
• Excellent written and verbal communication skills, particularly in a technical context.
• Strong interpersonal skills with the ability to influence across teams and functions.
• Driven, motivated, curious, and able to work both independently and as part of a team.

Responsibilities

• Analyze post-market data and lead complaint investigations.
• Support corrective and preventive actions (CAPA).
• Collaborate with Design, Quality Engineering, Manufacturing, and Risk Management to drive improvements.
• Perform technical investigations using logs, replay data, and configuration files.
• Translate investigation findings into actionable design or process improvements.

Skills

Java

MATLAB

C

Data analysis

Education

Bachelor’s degree in Electrical, Mechatronics, Software, Biomedical Engineering

Job description

Systems Quality Engineer - Post-Market (Hybrid)

Kardium Inc., 155-8518 Glenlyon Parkway, Burnaby, British Columbia, Canada

Job Description

As a Systems Quality Engineer, you will analyze post-market data, lead complaint investigations, and support corrective and preventive actions (CAPA). You will collaborate cross-functionally with the Design and Quality Engineering, Manufacturing, and Risk Management Teams to drive continuous product and process improvements.

Meaningful work you will be a part of

• Perform and document technical investigations into product feedback and complaints involving medical devices
• Review log files, replay data, configuration files, and product specifications to support technical investigations
• Characterize reported issues, identify trends and assess potential product risks
• Perform and document root-cause investigations for confirmed product issues in collaboration with Engineering, Manufacturing, Test, and Quality Engineering teams
• Translate investigation findings into actionable design or process improvements to enhance product performance and reliability
• Build and maintain a technical knowledge base of investigation outcomes to support continuous improvement

What you bring to the team

You will be successful in this role because you possess these attributes:

• Bachelor’s degree in Electrical, Mechatronics, Software, Biomedical Engineering, or a related engineering field
• Minimum 5 years’ experience in software, systems, design, or quality engineering, ideally in medical devices or another regulated, high-reliability industry
• Proven track record diagnosing complex software or system-level failures using technical evidence such as log files, replay data, configuration files, or product specifications
• Experience with signal processing and large dataset analysis
• Experience with Java, MATLAB, and C is preferred
• Strong data analysis skills and the ability to translate findings into clear, meaningful recommendations
• Excellent written and verbal communication skills, particularly in a technical context
• Strong interpersonal skills with the ability to influence across teams and functions
• Driven, motivated, curious, and able to work both independently and as part of a team

Compensation

Kardium has listed the total cash compensation range (base salary + 5% Retirement Savings Plan contribution) that we expect to pay applicants for this role.

• $94,000 - $114,000 (CAD Annually)

As a permanent employee, you will also participate in Kardium’s stock option plan.

Benefits

Comprehensive medical & dental coverage for all permanent employees – effective as of Day 1, with no waiting period.

Work-day flexibility – we offer a flexible work environment for daily working hours. In addition, we provide 3 personal days per year.

Support for you (and your dependents) overall well-being.

Family building – we provide top up for maternity leave, adoptive leave, and parental leave for non-birthing parents. Employees can also enroll in benefit coverage for fertility drug treatment.

Career progression and learning support.

Professional membership support.

Equal Opportunity

We encourage applications from all qualified candidates who represent the full diversity of all communities.