Systems Integration Support Technician (BC)

Jobgether SRL; Vancouver; Hybrid; CAD 51,000 - 85,000; Full time

Benefits offered by this job

Remote-first environment

Travel to project sites

Hands-on with smart building tech

Job summary

Jobgether SRL, on behalf of a partner company, seeks a Systems Integration Support Technician (BC) based in Canada. This mid-level, full-time role offers hands-on work with smart building tech, including access control, CCTV, intercoms, networking, and IoT security technologies.

You will lead configuration, commissioning, and end-to-end project ownership, collaborating with customers, project managers, and contractors in a remote-first environment with travel to client sites in Canada.

Qualifications

• Minimum 5 years of experience with access control, intercoms, CCTV/IP systems, intrusion systems, IoT, or related security tech.
• Strong expertise with access control platforms such as Salto, ICT, or Kantech; certified installer experience is a plus.
• Hands-on experience with CCTV platforms including Hanwha, Digital Watchdog, Axis, Uniview, or Avigilon.
• Experience installing and commissioning digital intercom systems and working with intrusion platforms such as DSC, Paradox, or Honeywell.
• Solid knowledge of IP networking, including DMZ, VLAN, VPN, RDM, IPsec, SSL, VoIP, and PoE.

Responsibilities

• Provide remote technical support and occasional onsite assistance at client locations, including travel to project sites.
• Support security contractors with the integration of smart building automation and IoT technologies.
• Program, configure, install, and commission security and building tech systems.
• Troubleshoot issues and coordinate with project managers and cross-functional teams.
• Communicate clearly with customers, project managers, contractors, and internal stakeholders.
• Maintain accurate project updates and documentation within project management software.
• Take end-to-end ownership of IoT projects from initial integration to commissioning.
• Ensure installations and work meet project requirements and quality standards.

Skills

Access control systems

CCTV platforms

Intercom systems

IoT / security technologies

IP networking

Wi‑Fi configuration

Reading drawings

Structured cabling

Project management tools

Independent work with teams

Tools

Salto

ICT

Kantech

Hanwha CCTV

Digital Watchdog CCTV

Axis CCTV

Uniview CCTV

Avigilon CCTV

DSC

Paradox

Honeywell

UniFi

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Systems Integration Support Technician (BC) based in Canada.

This role supports the successful integration and commissioning of smart building and IoT security technologies across client projects.

You will provide a combination of remote technical support and occasional onsite assistance at customer locations.

The position offers the opportunity to work hands-on with access control, CCTV, intrusion systems, intercoms, networking, and connected building technologies.

You will take ownership of IoT projects from initial configuration through commissioning and completion.

The role requires close collaboration with customers, project managers, security contractors, and cross-functional technical teams.

Strong troubleshooting, communication, and organizational skills are essential for resolving complex technical issues and keeping projects on track.

This is a mid-level, full-time opportunity offering meaningful technical responsibility within a remote-first environment.

Accountabilities

• Provide remote technical support and occasional onsite support at client locations, including required travel to project sites.
• Support security contractors with the integration of smart building automation and IoT technologies.
• Program, configure, install, and commission security and building technology systems as required.
• Troubleshoot technical issues and collaborate with project managers and cross-functional teams to resolve complex problems.
• Communicate clearly with customers, project managers, contractors, and internal stakeholders throughout project delivery.
• Maintain accurate project updates and documentation within project management software.
• Take end-to-end ownership of assigned IoT projects, from initial integration and configuration through commissioning and completion.
• Ensure installations and technical work are completed cleanly, professionally, and according to project requirements.

Requirements

• Minimum 5 years of experience working with access control, intercom systems, CCTV/IP systems, intrusion systems, IoT, or related security technologies.
• Strong expertise with access control platforms such as Salto, ICT, or Kantech; certified installer experience is an advantage.
• Hands-on experience with CCTV platforms including Hanwha, Digital Watchdog, Axis, Uniview, or Avigilon.
• Experience installing and commissioning digital intercom systems and working with intrusion platforms such as DSC, Paradox, or Honeywell.
• Solid knowledge of IP networking, including DMZ, VLAN, VPN, RDM, IPsec, SSL, VoIP, and PoE technologies.
• Ability to configure Wi‑Fi networks; experience with UniFi is preferred.
• Ability to read and interpret construction drawings, wiring diagrams, and as‑built documentation.
• Strong background in structured cabling and low‑voltage installations.
• Previous experience using project management software and working with mobile applications and web portals.
• Valid G‑class driver's license with a clean driving record.
• Strong troubleshooting, time management, organizational, written, and verbal communication skills.
• Ability to work independently while collaborating effectively with a team and managing multiple priorities.
• Professional phone manner and a strong commitment to clean, high‑quality workmanship.

Benefits

• Annual compensation of $75,000-$85,000.
• Full‑time employment with a mid‑level scope of responsibility.
• Remote position based in Vancouver, British Columbia.
• Combination of remote technical support and occasional onsite client work.
• Opportunity to work across smart building automation, IoT, security, networking, and connected technology projects.
• End‑to‑end ownership of projects and meaningful hands‑on technical responsibility.

Data Privacy Notice

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We appreciate your interest and wish you the best!