Systems Engineer - Infrastructure Operations

Electronic Arts; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

3 weeks vacation per year

10 days sick time per year

extended health/dental/vision coverage

basic life insurance

Job summary

Electronic Arts is looking for a Systems Engineer (Temporary) to join our IT department in Vancouver. This hybrid position supports the maintenance of enterprise infrastructure while contributing to infrastructure reliability and security.

The ideal candidate has 3+ years of experience in systems administration, proficient in VMware, and is skilled in Windows and Linux systems. We offer a competitive temporary employment package with excellent benefits.

Qualifications

• 3+ years of experience in systems administration or related IT role.
• Strong experience with VMware virtualization technologies.
• Experience supporting Windows Server and Linux environments.

Responsibilities

• Support and monitor VMware, OpenShift, and related infrastructure platforms.
• Administer and troubleshoot Windows Server and Linux environments.
• Perform data center activities including hardware installation and upgrades.
• Monitor system health and performance.

Skills

VMware virtualization technologies

Windows Server

Linux environments

PowerShell

Python

Ansible

troubleshooting

documentation

teamwork

Job description

• British Columbia
• Canada

Role ID: 213108

Worker Type: Temporary Employee

Studio/Department: CT - IT

Work Model: Hybrid

Description & Requirements

Electronic Arts creates next‑level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Systems Engineer (Temporary) – Infrastructure Operations

Job Title: Systems Engineer (Temporary) – Infrastructure Operations

Reports To: Enterprise Infrastructure Manager

EA Information Technology (EAIT) powers the technology that connects our global workforce and supports every part of our business, from game development to marketing, publishing, security, and player experience. We create secure, scalable solutions that help teams collaborate and innovate to create better experiences for players worldwide.

We are seeking a Systems Engineer (Temporary) to support the operation and maintenance of enterprise infrastructure services. In this role, you will work alongside senior engineers to manage virtualization, container platforms, Windows and Linux systems, storage solutions, and data center operations. This position provides hands‑on experience in a large‑scale enterprise environment while contributing to infrastructure reliability, security, and ongoing projects.

Key Responsibilities

• Support and monitor VMware, OpenShift, and related infrastructure platforms.
• Administer, maintain, and troubleshoot Windows Server and Linux environments.
• Perform data center activities including hardware installation, upgrades, inventory management, and lifecycle support.
• Support enterprise storage systems and infrastructure services.
• Monitor system health, performance, capacity, and availability.
• Respond to incidents, service requests, and operational issues.
• Execute patching, system updates, security remediation, backup, and recovery activities.
• Assist in troubleshooting infrastructure and application‑related issues.
• Create and maintain technical documentation and operational procedures.
• Support automation efforts using PowerShell, Python, Ansible, or similar tools.
• Participate in infrastructure deployments, maintenance, testing, and project initiatives.
• Ensure compliance with security standards, operational procedures, and technical policies.

Required Qualifications

• 3+ years of experience in systems administration, infrastructure operations, data center operations, or a related IT role.
• Strong VMware virtualization technologies experience. Familiarity with OpenShift preferred.
• Experience supporting Windows Server and Linux environments.
• Understanding of enterprise infrastructure concepts including compute, storage, networking, virtualization, and container platforms.
• Familiarity with PowerShell, Python, Ansible, or similar automation tools.
• Strong troubleshooting, documentation, communication, and teamwork skills.
• Customer‑focused approach to supporting internal stakeholders.

Preferred Qualifications

• Exposure to OpenShift and/or Kubernetes.
• Familiarity with enterprise storage solutions such as NetApp or Dell PowerStore.
• Experience with AWS and/or Azure.
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
• Experience working in a data center or enterprise IT environment.
• Familiarity with ITIL processes and ticketing systems.
• Relevant certifications such as VMware VCP, Red Hat, Microsoft, CompTIA Server+, or equivalent.

Pay Transparency – North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

Pay is just one part of the overall compensation at EA.

Benefits in Canada

In Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.