Systems and Network Administrator

Fuze Logistics Services Inc; Mount Royal; On-site; CAD 60,000 - 80,000; Full time

Job summary

Fuze Logistics Services Inc in Montreal is looking for a Systems and Network Administrator with 2–4 years of experience. The role requires managing a multi-site IT infrastructure, ensuring network reliability, and supporting users across various office locations. Candidates should have a strong knowledge of networking fundamentals and experience with Cisco Meraki, Windows Server, and Microsoft 365. This position offers opportunities for IT project participation and user training initiatives.

Qualifications

• 2–4 years of experience in systems and/or network administration.
• Hands-on experience with Cisco Meraki or similar platforms.
• Experience with virtualized environments and cloud-hosted infrastructure.

Responsibilities

• Administer and maintain network infrastructure across 7 offices using Cisco Meraki routers and switches.
• Monitor network performance, troubleshoot connectivity issues, and ensure uptime across all sites.
• Provide Tier 3 technical support for escalated end-user issues.
• Document systems, processes, and configurations.

Skills

Networking fundamentals (TCP/IP, DNS, DHCP, VPNs)

Cisco Meraki (or similar platforms)

Windows Server administration

Microsoft 365 administration

Troubleshooting and problem-solving skills

Scripting (PowerShell preferred)

Tools

Cisco Meraki

Microsoft 365

Windows Server

Job description

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

Fuze Logistics Services is seeking a systems and Network Administrator with 2–4 years of experience to support and maintain our multi-site IT infrastructure. This role involves managing cloud and on-prem environments, ensuring network reliability, and supporting users across our different office locations.

Responsibilities

• Administer and maintain network infrastructure across 7 offices using Cisco Meraki routers and switches
• Monitor network performance, troubleshoot connectivity issues, and ensure uptime across all sites
• Manage and support virtual machines hosted with Sherweb and AET Solutions
• Maintain and support hybrid identity infrastructure (on-prem Active Directory and Microsoft Entra ID)
• Administer Microsoft 365 (user accounts, licensing, Exchange Online, Teams, SharePoint)
• Perform routine system maintenance, patching, backups, and upgrades
• Provide Tier 3 technical support for escalated end-user issues
• Manage user access, permissions, and security policies across systems
• Document systems, processes, and configurations
• Participate in IT projects, including infrastructure improvements, migrations, and deployments
• Support and guide team members and IT users by sharing knowledge and best practices
• Contribute to user training initiatives and promote effective use of IT systems and tools
• Help prioritize tasks and coordinate activities to ensure efficient team operations

Required Qualifications

• 2–4 years of experience in systems and/or network administration
• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs)
• Hands-on experience with Cisco Meraki (or similar platforms)
• Experience managing Windows Server environments and Active Directory
• Experience with Microsoft 365 administration
• Familiarity with hybrid identity environments (Active Directory + Microsoft Entra ID / Azure AD)
• Experience with virtualized environments and cloud-hosted infrastructure
• Strong troubleshooting and problem-solving skills
• Experience with scripting (PowerShell preferred)

Assets

• Knowledge of backup and disaster recovery solutions
• Familiarity with security tools and frameworks
• Experience with endpoint management (e.g., Intune or similar tools)
• IT certifications (e.g., CCNA, Microsoft, Cisco, CompTIA Network+)

Soft Skills

• Strong communication and user support skills
• Ability to manage multiple priorities across multiple locations
• Detail-oriented with strong documentation practices
• Proactive mindset with a focus on continuous improvement