Systems Analyst, Clinical Solutions, PDHIS

Provincial Health Services Authority; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Systems Analyst for Clinical Solutions to enhance healthcare applications across multiple sites. This role involves analyzing systems, developing technical specifications, and implementing changes to ensure optimal performance. The ideal candidate will have a strong background in SQL and clinical information systems, along with excellent organizational and communication skills. You'll collaborate with various stakeholders while contributing to a culture of equity and inclusion. If you're passionate about improving healthcare through technology, this is the opportunity for you!

Qualifications

• 3+ years of experience in systems analysis within healthcare environments.
• Knowledge of Indigenous health contexts and commitment to equity.

Responsibilities

• Conduct feasibility studies and analyze existing systems for improvements.
• Develop technical specifications and support system upgrades.

Skills

SQL

Clinical Information Systems

EMR Applications

MS Office Tools

Organizational Skills

Communication Skills

Interpersonal Skills

Education

Diploma or Degree in Computer Science

Health Information Science

Tools

Visual Studio

Powerhouse

Oracle Developer

PowerBuilder

Crystal Reports

ServiceNow

Job description

Systems Analyst, Clinical Solutions, PDHIS

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Job Overview

The Systems Analyst, Clinical Solutions, reports to the Manager or designate and works independently within a multi-site healthcare environment. The role involves developing and maintaining complex clinical application systems impacting various functional areas throughout VPPL. Key skills include SQL, clinical information systems, EMR applications, and MS Office tools. The analyst provides technical direction, supports system upgrades, troubleshooting, documentation, and the entire system development lifecycle from planning to maintenance.

Key Responsibilities

1. Conduct feasibility studies and analyze existing systems to identify improvements or new solutions.
2. Develop technical specifications, system requirements, and documentation including flowcharts and implementation plans.
3. Implement system changes, perform maintenance, and support upgrades following departmental standards and change control processes.
4. Assist in system design, build activities, and perform modifications using tools such as Visual Studio, Powerhouse, Oracle Developer, PowerBuilder, Crystal Reports, SQL, and ServiceNow.
5. Monitor system performance, document metrics, and liaise with vendors and users for capacity planning.
6. Support testing, data conversion, issue resolution, and go-live activities.
7. Create and maintain operational documentation and participate in procurement and evaluation processes.
8. Assist in disaster recovery planning and provide after-hours incident support as needed.
9. Collaborate with stakeholders, develop relationships, and document service agreements.
10. Provide training to staff, troubleshoot issues, and optimize system use.
11. Participate in team meetings, quality improvement activities, and stay current with policies and procedures.

Qualifications

• Diploma or degree in Computer Science or Health Information Science with at least 3 years of related experience, or equivalent.
• Experience with Oracle Health/Cerner applications is an asset.
• Willingness to travel and participate in on-call rotations.
• Knowledge of Indigenous health contexts, anti-racism, and cultural safety is required, along with a commitment to equity and systemic change.

Core Competencies & Skills

• Organizational and communication skills.
• Effective interpersonal skills.
• Physical ability to perform duties and operate related equipment.
• Commitment to ongoing learning about Indigenous health issues and anti-racism.

Additional Information

Position details include: Temporary, Full-Time, $46.22/hour, located at 1885 W Broadway, Vancouver, BC. Closing date: May 23, 2025. Hours: 0800-1600, Monday to Friday, with potential on-call duties.

PHSA values diversity, equity, and inclusion, actively working to eradicate Indigenous-specific racism and support Indigenous employment. Internal applicants should apply via internaljobs.phsa.ca before May 1, 2025.