Systems Administrator

Kongsberg; Ottawa; On-site; CAD 63,000 - 107,000; Full time

Benefits offered by this job

Accommodations available

Job summary

Kongsberg Geospatial in Ottawa is seeking a full-time IT Systems Administrator to join our support team. This role ensures reliable, secure, high-performing operations across Linux and Windows environments within a research and development setting.

You will manage tickets, perform system upgrades, handle backups, configure security measures, and collaborate with DevOps and engineering teams. NATO Secret clearance sponsorship is provided and in-office work at Kanata is required.

Qualifications

• Post-secondary degree or diploma in IT or equivalent experience.
• Excellent diagnostic and problem-solving skills.
• Strong written and verbal communication.
• Understanding of computer networking.
• Experience with daily ticket systems.
• Knowledge of security protocols and services.
• Solid Windows Server administration (GPO, AD, PowerShell).
• Experience with scripting (Bash, Python, PowerShell) and config management tools (Ansible, Puppet, Chef).
• Monitoring tools experience (Prometheus, Nagios).
• Hybrid identity understanding (AD + Linux).
• Storage systems and protocols (NAS, SAN).
• Server performance monitoring and patch management.
• Awareness of NIST 800-171/CMMC/ISO 27001.
• Experience with SIEM tools and identity systems.

Responsibilities

• Handle ad hoc facilities and HR-related IT tasks.
• Manage daily tickets in the help desk system.
• Troubleshoot and resolve infrastructure issues.
• Assist with system upgrades, patches and backups.
• Build laptops and install approved apps.
• Maintain switches, firewalls and wireless APs.
• Document IT processes and manage licenses.
• Ensure confidentiality, integrity, and availability of networks and systems.
• Support onboarding/offboarding processes.
• Collaborate with vendors and service providers.
• Manage server environments, virtualization, and storage.
• Administer Microsoft 365 and Azure cloud infrastructure.
• Maintain backup and disaster recovery solutions.
• Patch management and lifecycle maintenance across Linux/Windows.
• Monitor performance, logs, and security alerts.
• Troubleshoot complex issues across OS and infrastructure.
• Administer mixed Linux and Windows environments.
• Diagnose OS-level performance issues.
• Optimize file system performance (NFS/SMB).
• Manage identity integrations (SAML, OIDC, AD, Kerberos).
• Administer DNS, DHCP, directory services.
• Support virtualization and container platforms (Proxmox, VMware, Hyper-V).
• Support CI/CD, Docker, and job schedulers for compute environments.
• Develop automation scripts (Bash, PowerShell; Python/Ansible).
• Participate in incident response and risk reduction.
• Collaborate with DevOps/engineering on enterprise initiatives.
• Contribute to security frameworks and compliance standards (NIST, ISO 27001, CMMC).
• Execute controlled infrastructure changes per SOPs.

Skills

Linux/Windows administration

Ticketing systems

Networking concepts

Security concepts

Troubleshooting

Scripting (Bash, PowerShell)

Cloud/ virtualization

Collaboration

Education

Post-secondary degree or diploma in IT

Tools

Ansible

Puppet

Chef

Prometheus

Nagios

Docker

Job description

Kongsberg Geospatial does challenging work that matters. We are an industry leading software company that has been delivering real-time geospatial technology solutions for Defence and Aerospace applications worldwide for over 30 years.

Since 2006, we have been a wholly owned subsidiary of Kongsberg Defence & Aerospace in Norway and we are an integral part of many key programs there, while representing the whole company in Canada. Externally, our technology is relied upon and trusted for a wide range of applications including air defense, search and rescue, drone delivery systems, and autonomous vehicle tracking. Our team members make a real impact in people's lives.

What we’re looking for:

Kongsberg Geospatial is seeking a full-time IT Systems Administrator to join our support team. This role is responsible for the installation, administration, maintenance, and optimization of computer systems, networks, and IT infrastructure within a heterogeneous Linux and Windows research and development environment to ensure reliable, secure, and high-performing operations.

The successful candidate will possess strong knowledge of computer hardware and software, networking concepts, internet applications, and operating systems, along with hands‑on experience supporting enterprise networks and troubleshooting complex technical issues. Experience with network administration, connectivity, cybersecurity, and system performance monitoring is essential. The ideal candidate is a collaborative team player with excellent analytical, problem‑solving, and troubleshooting skills.

Due to the nature of the work, candidates must be eligible for and capable of obtaining and maintaining NATO Secret security clearance, with sponsorship and support provided by Kongsberg.

This position requires in‑office work at the Kanata office 5 days per week.

Duties include:

• Ad hoc requests related to facilities and in support of the business and the HR team – small company team wears many hats
• Managing daily tickets in help desk system
• Perform troubleshooting to diagnose and resolve problems
• Assist with system upgrades, patches and backups
• Build new laptops and install approved applications
• Develop and maintain local switches, firewalls and wireless access points
• Document IT processes and maintain inventory of both equipment and licenses
• Ensure confidentiality, integrity, and availability of networks and computer systems
• Support the onboarding/offboarding process
• Collaborate with vendors and third‑party service providers
• Manage and maintain server environments, virtualization platforms, and enterprise storage systems
• Administer Microsoft 365 and Azure cloud infrastructure
• Maintain backup and disaster recovery solutions
• Perform patch management, system upgrades, and lifecycle maintenance across Linux and Windows environments
• Monitor infrastructure performance, availability, logs, and security alerts to ensure optimal operations and proactively address risks
• Troubleshoot and resolve complex infrastructure, system, and application issues
• Administer and support mixed Linux environments (Debian, RHEL, Rocky, Ubuntu, SUSE, etc.) and Windows Server/Desktop systems
• Diagnose and resolve advanced OS‑level performance issues, including CPU, memory, and I/O bottlenecks
• Optimize and troubleshoot file system performance, including NFS and SMB environments
• Manage identity and authentication integrations, including SAML, OIDC, Active Directory, SSSD, and Kerberos
• Administer core infrastructure services such as DNS, DHCP, and directory services
• Support and maintain virtualization and container platforms, including Proxmox, VMware, Hyper‑V
• Support engineering and compute environments, including build servers, CI/CD agents, Docker, and job schedulers
• Develop and maintain automation scripts using Bash and PowerShell – experience with other tools is valuable (Python, Ansible)
• Participate in incident response, containment activities
• Identify recurring operational issues and implement sustainable long‑term solutions
• Collaborate with the DevOps and engineering teams to support enterprise initiatives
• Contribute to the design and implementation of security frameworks and compliance standards, including NIST, ISO 27001, and CMMC
• Execute controlled infrastructure changes while adhering to strict SOPs and audit requirements
• Support user access provisioning processes in accordance with approval and compliance procedures

Required Skills:

• Post‑secondary degree or diploma in a field related to IT or equivalent relevant experience.
• Excellent diagnostic and problem‑solving skills
• Strong communication skills both written and verbal
• Understanding of computer networking
• Experience using ticket systems for daily workload
• Knowledge of security protocols and services
• Solid Windows Server administration (GPO, AD, PowerShell)
• Experience with:
  • Scripting (Bash, Python, PowerShell)
  • Config management (Ansible, Puppet, Chef)
  • Monitoring tools (Prometheus, Nagios, etc.)
• Understanding of hybrid identity (AD + Linux integration / AD + Entra)
• Storage systems (NAS, SAN) and protocols
• Server performance monitoring
• Patch management
• Understanding of:
  • NIST 800-171 (or ITSP.10.171) with respect to CMMC and CPCSC
  • Export Controls
  • ISO 27001
• Experience with:
  • SIEM tools (Splunk, Sentinel, etc.)
  • Identity systems (AD, LDAP)

The base salary range for this role is $62,760 - $107,000. Individual pay is determined by a number of factors including job‑related skills, experience, internal equity and relevant education or training.

Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please notify us through the application process.

Due to the volume of applicants, only those selected for an interview will be contacted. We appreciate your interest in Kongsberg Geospatial.