System Integrator

Aduna Global; Montreal; On-site; CAD 80,000 - 110,000; Full time

Job summary

Aduna Global seeks a skilled System Integrator to join their team, focusing on seamless integration of telecom systems. The position offers a dynamic environment to drive innovation while ensuring the reliability and performance of cutting-edge connectivity solutions.

Qualifications

• 3+ years of experience in platform engineering or cloud infrastructure.
• Strong background in API integration and development.
• Exceptional written and oral English communication skills.

Responsibilities

• Integrate the Aduna platform with telecom suppliers and customer systems.
• Troubleshoot integration issues and ensure service reliability.
• Design and execute end-to-end tests for validation.

Skills

API integration

Problem-solving

Automation and scripting

Customer relationship management

Education

3+ years in platform engineering or cloud infrastructure

Tools

Kubernetes

Terraform

AWS

Azure

GCP

Job description

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We bring together the best minds in communications technology to unify the telecom industry driving simplicity, scalability and efficiency.

This is more than a job—it’s a chance to revolutionize the future of global connectivity. Together, we make the extraordinary happen.

Founded by world leaders in communications technology, Aduna unites and opens mobile networks worldwide to the wider developer community, fueling innovation which gives rise to a new programable connectivity ecosystem.

We are a start-up of scale. This will be never business-as-usual. We run in an agile environment, iterating, and improving not just what we do, but how we do it. We foster a culture of trust, innovation, and simplicity.

The breakthroughs we make here impact people, businesses, and societies worldwide.

Ready to create what’s next?

Overview: We are looking for a skilled and proactive System Integrator to join our system integration and customer support team, focusing on integrating the Aduna platform with telecom suppliers and customer systems such as Communications Platform as a Service (CPaaS), Independent Software Vendors (ISV), and Hyperscale Cloud Providers (HCP) ensuring seamless integration, operational stability, and high availability of platform services. In this role, you'll engage directly with customers daily to address technological challenges and deliver timely solutions. The ideal candidate will bring a mix of platform engineering knowledge, automation skills, and a strong sense of ownership for maintaining production environments, including participation in an on-call rotation and support roles. As the Aduna platform is a cutting-edge technology service, you will shape its future and make a significant impact in a rapidly evolving industry.

Key Responsibilities:

• Integrate: Connect the Aduna platform to suppliers Communication Service Provider and customers.
• Solve: Troubleshoot the integration and ensure reliability of the service.
• Test: Design, write, and execute end-to-end tests to validate the integration .
• Deploy: Deploy and configure environments in the cloud to meet the requirements.
• Maintain: Patch, upgrade, plan the capacity, and manage incident.
• Manage: Build healthy working relationships with suppliers and customers.
• Lead: Drive technical discussions to maximize integration success.
• Optimize: Improve efficiency while ensuring quality and reliability.
• Innovate: Advance the platform by prototyping, validating, and offering new solutions.
• Observe: Proactively measure and monitor system health and performance.
• Document: Reuse and improve integration processes, operational runbooks, and troubleshooting guides.
• Standardize: Ensure compliance with internal standards, best practices, and regulatory requirements.
• Support: Serve in an on-call rotation for customer support, troubleshooting, and emergency incident management.

Experience, Knowledge, and Skills Required:

• 3+ years of experience in platform engineering or cloud infrastructure (Azure, AWS, GCP), Kubernetes, Terraform and Helm.
• Strong background in API integration and development (REST).
• Experience in configuration management, using Ansible or Puppet.
• Advanced proficiency in automation and scripting.
• Solid expertise in deploying and troubleshooting cloud-native applications.
• Exceptional written and oral English communication skills.
• Proven experience interfacing with customers and managing relationships effectively.
• Excellent problem-solving skills and a team-oriented mindset.
• Familiarity with monitoring/logging tools.
• Availability for 24/7 customer support for on-call rotations and incident response roles.
• Knowledge of ITIL or SRE principles.

Aduna is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds who are passionate about driving the next wave of innovation in telecommunications.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Telecommunications, Software Development, and Computer Networking Products

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