Chief Business and Integration Analyst

Banque Nationale du Canada; Montreal; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Join National Bank as a Chief Business and Integration Analyst in the Client Data Management team, where you'll bridge the gap between business and technology. This role requires strong analysis and interpersonal skills to manage projects effectively, ensuring the organization can deliver exceptional service to its clients. Working in an agile environment, you'll participate in solution adequacy checks, documentation, and stakeholder facilitation, while being part of a dynamic team that values professional growth and inclusivity.

Benefits

Health and wellness program

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Qualifications

• 7 years of relevant experience with a Bachelor's degree or 5 years with a Master's degree.
• Experience facilitating workshops and managing stakeholders.
• Proficiency in SQL and data manipulation.

Responsibilities

• Act as a liaison between business teams and delivery teams.
• Lead workshops to understand business and technological needs.
• Write use cases and functional requirements.

Skills

Problem Solving

Communication

Critical Thinking

Influence others

Listening

Education

Bachelor's degree in a related industry

Master's degree in a related industry

Tools

SQL

UML

BPMN

JIRA

Confluence

Agile methods

Job description

Area of Interest: Information technology

A career as a Chief Business and Integration Analyst in the Client Data Management team at National Bank means acting as a liaison between the business teams and the delivery teams.

You work in agile mode and you are a member of a squad that manages and delivers business and technology projects for different sectors. This role allows you to have a positive impact on our organization, thanks to your business analysis and integration skills, which contributes to the implementation of new technologies.

Our team is responsible for the ecosystem that manages customer data, so we are at the heart of all the activities that enable the Bank to provide a red carpet service to its customers. Your interpersonal skills will be essential to advance the future projects of our organization.

• Understand the processes of the Bank's different business lines
• Apply business and client domain architecture principles to integration projects
• Ensure the adequacy of solutions, data architecture elements and functional analysis elements in relation to business requirements
• Lead workshops and meetings involving different stakeholders to understand the business and technological needs of the business partner, in relation to the data system
• Maintain documentation of the business partner's integration with the data system
• Write use cases, business rules, functional and non-functional requirements
• Ensure the traceability of both business requirements and data
• Carry out different types of analyses (data, impacts, risks, issues)
• Participate in the integrated testing strategy, preparation of test scenarios and participate in test validation.

Your team

TIOPS is more than 5500 experts who work in an agile, proactive and collaborative way to seize opportunities, stay on the cutting edge of technologies and continuously improve processes.

You report to the Senior Director, Asset Management. Our team is responsible for the ecosystem that manages customer data. You will be a member of a team whose objective is to support projects wishing to consume the data of our assets.

We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisites

• Industry-related bachelor's degree and seven years of relevant experience OR industry-related master's degree and five years of relevant experience
• Experience in facilitating workshops and managing stakeholders
• Proficiency in SQL and data manipulation
• Knowledge of modeling (UML, BPMN)
• Knowledge of Agile methods (Scrum, Kanban, SAFe) and of Atlassian tools (JIRA, Confluence, ...)
• Knowledge of Master Data Management, an asset
• Experience in the banking or financial field, an asset
• Knowledge of RESTful services (JSON), APIs and Python, an asset
• Good ability to manage a multitude of priorities.

Languages:

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Banking Business Impact Analysis Business Process Improvement Business Process Mapping Communication Critical Thinking Information Analysis Master Data Organization Skills Problem Solving Requirements Management Influence others Learning Agility Listening Meeting facilitation

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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