System Analyst 1

Tobermory; Surrey; On-site; CAD 125,418,000 - 136,165,000; Full time

Job summary

The City of Surrey is seeking a System Analyst 1 to manage telephone and mobile assets, analyze systems, and support VoIP, IVR and Unified Communications services. This full-time role involves incident response and collaboration on projects in a municipal IT environment located in Surrey, Canada.

Applicants should have a related degree and at least one year of relevant experience or an acceptable education/experience mix.

Qualifications

• Must have degree in a related field from a recognized post-secondary institution.
• Minimum 1 year of related experience or an acceptable combination of education and experience.
• Experience with telephone, VoIP, and Unified Communications is required.

Responsibilities

• Manage telephone and mobile assets.
• Perform analysis and reporting; participate in projects.
• Respond to incident tickets and troubleshoot systems issues.
• Assist other staff in performing their duties.

Skills

Telephone systems

VoIP

ACD

IVR

Unified Communications

Mobile services

Systems analysis

Reporting

Incident management

Education

Related degree

Job description

The City of Surrey is inviting all the candidates to show their interest in the post of System Analyst 1. They’re looking for applicants who can fulfil all the requirements of the post. Working at this post they’re required to maintain, and support telephone including VoIP, voicemail, ACD, IVR, and Unified Communications working at this post. Registration for this post has started and it will end soon.

Employer Name: City of Surrey
Position: System Analyst 1
Salary: $43.77 to $47.52 per hour
Employment Type: Full-time
Location: City of Surrey, Canada

• Candidates working at this post are required to manage telephone and mobile assets.
• They’re also appointed at this post to do some analysis and reporting.Applicants working in this post are required to participate in projects.
• They’re also required at this post to respond to incident tickets and troubleshoot systems issues.
• Candidates who applied for this post are appointed to assist other staff in performing their duties.

Job requirement

• They must be required for the completion of a degree in a related field from a recognized post-secondary institution.
• Along with this, they must have completed 1-year of related experience or an acceptable combination of education and experience to be eligible for this post.

Work setting

• Applicants are also required to be Telephone, VoIP, and mobile services specialists and advisers working at this post.
• Candidates are also required to program, configure, maintain, and support telephones including VoIP, voicemail, ACD, IVR, Unified Communications and mobility services working at this post.