System Analyst 1

Altis; Kamloops; On-site; CAD 55,000 - 69,000; Full time

Job summary

Altis is seeking a Systems Analyst 1 in Canada to support design, implementation, maintenance, and operation of enterprise technology solutions. You will collaborate with technical teams, vendors, and stakeholders to troubleshoot issues and improve system performance.

You will gain hands-on experience across infrastructure, automation, and enterprise systems, with duties spanning configuration, testing, incident management, and process improvements. Strong English communication is essential.

Qualifications

• 1–3 years IT experience with related degree or cert.
• Experience with Windows, Linux, MS server and databases.
• Knowledge of network/server security, load balancers, SSL, TCP/IP.
• Familiarity with automation/configuration tools (Ansible, Jenkins, SCCM/MECM, Intune).
• Experience with source control, cloud tech, monitoring tools.
• Exposure to ITIL service management and vendor escalations.

Responsibilities

• Support design, implementation, maintenance, and troubleshooting of applications and services.
• Assist with system configuration, patching, upgrades, testing, and defect resolution.
• Monitor production environments, investigate incidents, manage tickets and vendor escalations.
• Contribute to automation, configuration management, and operational process improvements.
• Maintain technical documentation and ensure alignment with architecture standards and SDLC.
• Collaborate with infrastructure, development, and operations to ensure reliability.

Skills

Problem solving

Communication

Collaborative work

Analytical thinking

Windows

Linux

Java

Containerization

Education

Diploma/certificate/bachelor's degree in IT

Tools

Ansible

Jenkins

SCCM/MECM

Intune

VMware

Java

Job description

Language: Strong written and spoken English communication skills

Duration: 12 months with strong likelihood of extension

Compensation: $40-50 per hour

About the Opportunity

Are you an early-career IT professional who enjoys solving technical challenges and keeping critical systems running smoothly? An established organization is seeking a Systems Analyst 1 to support the design, implementation, maintenance, and operation of enterprise technology solutions.

You’ll collaborate with technical teams, vendors, and business stakeholders to troubleshoot issues, improve system performance, and support reliable application environments. This is a great opportunity to build hands‑on experience across infrastructure, automation, application support, and enterprise systems.

What’s In It for You

• Exposure to enterprise technologies, infrastructure, and complex production environments.
• Opportunities to strengthen your technical expertise while collaborating with experienced IT professionals.
• A supportive, team-oriented environment that values initiative, problem-solving, and continuous improvement.

Your Responsibilities

• You’ll support the design, implementation, maintenance, and troubleshooting of applications, services, and system integrations.
• You’ll assist with system configuration, patching, upgrades, testing, and defect resolution.
• You’ll monitor production environments, investigate incidents, manage support tickets, and coordinate vendor escalations.
• You’ll contribute to automation, configuration management, and operational process improvements.
• You’ll maintain technical documentation and ensure solutions align with architecture standards and SDLC practices.
• You’ll collaborate with infrastructure, development, and operations teams to maintain system reliability and availability.

Skills and Qualifications

• 1–3 years + of related IT experience, with a diploma, certificate, or bachelor's degree.
• Experience with Windows, Linux, Microsoft server and database technologies, application support, patching, and troubleshooting.
• Knowledge of network and server security, load balancers, SSL certificates, TCP/IP, VMware, Java, and containerization.
• Familiarity with automation and configuration tools such as Ansible, Jenkins, SCCM, MECM, Intune, or equivalent.
• Experience with source code management, repositories, artifact handling, cloud technologies, and operational monitoring tools.
• Exposure to ITIL service management, vendor escalations, software upgrades, and highly available 24x7 production environments is an asset.
• Strong communication, organization, initiative, and collaboration skills, with the ability to work under pressure and provide flexible or after-hours support when required.