System Analyst

TRIO - Translational Research in Oncology; Toronto; On-site; CAD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Systems Analyst to enhance their Information Services team. This role involves analyzing business needs, developing and maintaining solutions, and providing support for clinical applications. With a focus on teamwork and critical problem-solving, you'll play a vital part in ensuring the integrity and efficiency of systems used in cancer research. The organization offers a supportive environment with flexible hours, generous vacation, and comprehensive benefits. If you're passionate about technology and want to contribute to groundbreaking cancer research, this opportunity is perfect for you.

Benefits

Annual compensation review

3 weeks of vacation

Paid personal/sick time

Paid volunteer day

Health, Dental, Vision & Life Insurance

RRSP Matching Program

Flexible working hours

Monthly Internet Allowance

Home Office Allowance

Employee Family Assistance Program

Qualifications

• 4+ years experience in managing Information systems and cloud-based applications.
• Strong understanding of networking technologies and relational databases.

Responsibilities

• Coordinate developments and implementation of new systems and maintain TRIO systems.
• Conduct regular training sessions and troubleshoot technical issues.

Skills

Problem-solving skills

Communication skills

Project Management

Attention to detail

Critical thinking

Teamwork

Ability to work under pressure

Education

Diploma in Computer Science

Tools

Sharepoint

Oracle

iMedidata

Job description

Translational Research in Oncology (TRIO) is a global academic clinical research organization dedicated to advancing translational cancer research in the clinical trial setting. Our passionate team is committed to providing cancer treatments of the future to the world of today.

TRIO is looking for a Systems Analyst to join our Information Services team. Reporting to the Information Systems & Applications Manager, this position will be home based in Canada.

Our Information Systems and Applications group is based out of Edmonton, Alberta although TRIO has operations in Canada, USA, France and Uruguay. The main objective of the ISA team is analyzing business needs and user requirements, designing, developing, and maintaining solutions/reports, and support the Clinical applications.

Responsibilities

• Coordinate developments and implementation of new systems (such as Quality Management Systems, Clinical Trial Applications and Document and Training Management System).
• Maintenance and administration of TRIO systems (Sharepoint, Oracle and iMedidata).
• Escalation support for resolving incidents and issues.
• Perform a risk assessment of the impact of upgrades and major changes.
• Conduct regular reviews with the business, identify system problems, and plan for solutions and improvement.
• Define and track enhancements.
• Troubleshooting technical issues.
• Managing system access.
• Follow up on the new features and functionalities of the system releases and communicate them to the end-user.
• Conduct regular training sessions and workshops on system processes for the End User.
• Creating system user guidelines and instruction manuals and follow the company policies, standard operating procedures, and standard guidelines to ensure the security and integrity of the company applications and databases.
• Run reports and provide them to the end-user regularly or whenever required.
• Close working relationships with Programmer Analysts, Data Managers, and users in the design, development, tuning, and problem resolution of database and applications services.
• Occasional evening and weekend support as required.

Qualifications

• Diploma in Computer Science or related field.
• Minimum 4 years experience in managing Information systems and cloud based applications.
• Ability to think critically and strong problem-solving skills.
• Excellent computer skills and a good understanding of networking technologies.
• Demonstrate attention to detail, accuracy, and thoroughness.
• Strong communication skills and good people skills are required.
• Effective Project Management skills.
• Understanding of relational database concepts.
• Ability to work well under pressure and to manage tight deadlines.
• Strong teamwork skills while having the ability to work as an individual contributor.
• Experience with the Clinical Application would be considered an asset.

What TRIO Can Offer You:

• Annual compensation review
• 3 weeks of vacation plus paid December Holiday Closure
• 10 days paid personal/sick time
• 1 paid volunteer day / year
• Benefit plan with Health, Dental, Vision & Life Insurance premiums paid by TRIO
• Up to 5% RRSP Matching Program
• Voluntary TFSA Program Available
• Flexible working hours to promote work-life balance
• Monthly Internet Allowance to support working from home and a one-time Home Office Allowance
• Maternity / Parental Leave Top-Up Program
• Employee Family Assistance Program to support you and your family during difficult times.

Pay Range: $50,000.00 to $60,000.00 - Salary to be influenced (or determined) by the education, experience, location, knowledge, skills, abilities of the applicant, internal equity, and alignment with market data.

We thank all candidates for their interest; only those selected for an interview will be contacted.