Switchboard Operator | Registration Clerk

Interior Health; Penticton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Education opportunities

Vacation

Insurance premiums

Extended health & dental coverage

Pension Plan

Work-life balance

Career advancement

Job summary

Interior Health's Penticton Regional Hospital is seeking a Relief Full-Time Switchboard Operator | Registration Clerk to join our dedicated team in the heart of British Columbia's South Okanagan. You will be the welcoming first point of contact for patients, visitors, physicians and staff.

Your communication and organizational skills will support seamless hospital operations through switchboard, registration and cashier duties.

Qualifications

• Grade 12 education or equivalent.
• Two years of recent related experience.
• Typing test 45 wpm or greater from a valid institution within last 48 months.

Responsibilities

• Operates switchboard and public address system and other paging device systems.
• Receives and directs patients and visitors.
• Responds to and monitors hospital alarms and emergency codes.
• Maintains physician on-call/vacation lists and other hospital staff.
• Patient registration.
• Admitting clerical duties with bed booking options.
• Cashier duties - receiving payments; recording payments in cash journals and/or summary sheets; and issuing change and receipts.
• Receives, checks and deposits patient valuables for safekeeping.

Education

Grade 12

Two years related experience

Job description

Position Summary

Are you a customer-focused professional who thrives in a fast-paced healthcare environment? Penticton Regional Hospital is seeking a Relief Full-Time Switchboard Operator | Registration Clerk to join our dedicated team in the heart of British Columbia's beautiful South Okanagan.

In this dynamic role, you will be the welcoming first point of contact for patients, visitors, physicians, and staff. Your exceptional communication and organizational skills will help ensure seamless hospital operations while supporting patient care through switchboard and registration services.

This position works rotating days, evenings 07:00 to 15:00, 09:00 to 17:00, 15:00 to 23:00

Position end date: Return of Incumbent

What we offer:

• Employee & Family Assistance Program
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended health & dental coverage
• Municipal Pension Plan
• Work-life balance
• Opportunities for career advancement

What Will You Work On?

In this role you will work perform a variety of switchboard, registration and cashier duties such as:

• Operates switchboard and public address system and other paging device systems;
• Receives and directs patients and visitors;
• Responds to and monitors hospital alarms and emergency codes;
• Maintains physician on-call/vacation lists and other hospital staff;
• Patient registration;
• Admitting clerical duties with bed booking options;
• Cashier duties - receiving payments; recording payments in cash journals and/or summary sheets; and issuing change and receipts;
• Receives, checks and deposits patient valuables for safekeeping.

Qualfications

Education, Training & Experience:

• Grade 12,
• Two year’s recent related experience, Or an equivalent combination of education, training and experience
• Completion of a Typing Test 45 wpm or greater, dated within the past 48 months and must be issued from a valid institution only. (non-supervised tests are not accepted)