Supportive Housing Coordinator

Indwell; Mississauga; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

3 weeks vacation + 8 HEAL days

Extensive benefits: health, dental, &

Life insurance and long-term-dis

Employee Assistance Program

Group RRSP: company match 5%

New staff orientation

Leadership conference + spiritual/rust

Team social events

Job summary

Indwell in Mississauga invites applications for a Supportive Housing Coordinator – Full Time at the Lakeshore Lofts Program. You will work with an interdisciplinary team to support tenants in treatment, rehabilitation, and independent living.

The role demands compassion, strong problem solving, and the ability to connect tenants with community resources; on-call rotation and weekend/evening shifts are required to meet program needs.

Qualifications

• Post secondary education in related field or equivalent.
• Experience within a case management framework with individuals with serious mental illness, substance use, or other special needs.
• Recent PVSC with information acceptable to Indwell, at applicant's cost.
• Current First Aid & CPR Certification or willingness to obtain within 30 days of employment.
• Knowledge of local community resources, including Indigenous resources and history.
• Awareness of Indigenous culture and the impacts of residential schools and trauma.
• Knowledge of landlord-tenant relations is beneficial; a warm, caring approach.
• Ability to maintain good interpersonal relationships and support people living with mental illness.
• Work independently, strong problem-solving skills, be flexible, organized, and take initiative.
• Valid G class driver's license with own vehicle.

Responsibilities

• Provide direct and indirect support to tenants through a harm reduction approach.
• Help tenants connect to community resources and supports.
• Reinforce tenants' life skills, spirituality, and social and community skills.
• Plan and facilitate programs.
• Coordinate with outside organizations to provide cultural programming.
• Assist with admission and orientation of new tenants.
• Rent collection, pest management, and other landlord responsibilities.
• Support individuals to achieve their goals while encouraging independence and recovery.
• Maintain a safe and healthy environment.

Skills

Interpersonal skills

Problem solving

Organized

Initiative

Independent work

Flexibility

Cultural competency

Education

Post secondary education in related field or equivalent

Job description

Job Description

Supportive Housing Coordinator – Full Time

Mississauga- Lakeshore Lofts Program

Closing Date for Applications: September 7, 2026

Position Description

Participating as a member of an interdisciplinary team, you will support the treatment, rehabilitation, andcarefor individualswithin the program.This housingprogram serves individuals who have experienced long term housing instability and/or long stayhospitalizations.

What matters to you?

Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.

About Us

Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1,400 tenants to meet their needs of health, wellness, and belonging. To learn more, go to: indwell.ca/our-model

Hours of Work

40 hours per week including weekdays, weekends, evenings and some public holidays. Hours worked to be scheduled as required by program needs.As the program operates 7 days a week, being on-call for 1 week every 4-6 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for that one week, responding to urgent matters.

WHAT YOU WILL BE DOING

• Providing direct and indirect support to tenants living with substance use disorders through a harm reduction approach.
• Helping individuals connect to community resources and supports.
• Reinforcing individuals’ life skills, spirituality, and social and community skills.
• Planning and facilitating programs.
• Coordinating with outside organizations to provide cultural programming.
• Assisting with admission and orientation of new tenants.
• Rent collection, pest management, and other landlord responsibilities.
• Supporting individuals to achieve their goals while encouraging independence and recovery.
• Maintaining a safe and healthy environment.

WHAT YOU WILL BRING

• Post Secondary education in related field or equivalent
• Experience working within a case management framework with individuals with serious mental illness, substance use, or other special needs
• Recent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost
• Current First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell
• A knowledge of local community resources, including local indigenous resources and community
• Awareness of Indigenous culture and history and in particular, the impacts of residential schools and intergenerational trauma.
• Knowledge of landlord-tenant relations is beneficial.A warm, sensitive, and caring approach
• Ability to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental illness
• Work independently, have strong problem-solving skills, be flexible, organized, responsible, and take initiative
• A valid “G” class driver’s license with own vehicle

We want you to thrive

• Vacation: 3 weeks paid with 8 HEAL days (sick and personal appointments) per year
• Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long term disability
• Employee Assistance Program- primary care and professional consulting services
• Group RRSP: Indwells contributes 5% of salary
• New Staff Orientation Days
• Professional and Personal Development- annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Cliffs Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness + more
• Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

As Indwell works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required underIndwell’sEmployment policy.