Support Worker – Shelter (Part-time)

Powell River Educational Services Society; Powell River; On-site; CAD 41,000 - 44,000; Part time

Job summary

Powell River Educational Services Society in Powell River is seeking a part-time Support Worker for a shelter environment, with 12-hour night shifts and day shifts. You will provide frontline support, promote safety, dignity and inclusion, and respond to emergencies to protect clients.

Collaborating with Lift staff, you will share information, support harm-reduction practices, and raise safety concerns in line with policies.

Qualifications

• 1 year employment experience required.
• Knowledge of Housing First model and harm reduction.
• Familiarity with mental health, addiction services and community resources.
• Successful Vulnerable Sector Check and/or Criminal Record Check required

Responsibilities

• The Support Worker provides front-line, direct support to shelter clients by assisting with daily living activities, responding to immediate needs, and promoting safety, dignity, and inclusion.
• Working collaboratively with Lift staff, the role contributes to a respectful, team-based environment by sharing information, supporting harm-reduction practices, and communicating safety concerns in accordance with established policies and procedures.
• Reports to: Housing Services Manager
• We appreciate all applications; however, only those selected for an interview will be contacted.

Skills

Street culture understanding

Team player

Active listening

Documentation

Confidentiality

Emergency response

Situational awareness

Crisis management

Cultural safety

Education

High school completion

Job description

Location: Powell River/qathet Regional District

Schedule: 8am-8pm and 8pm-8am (12 hour shifts)

Salary Or Wage: $29.76 - $31.64 per hour * plus applicable shift premiums

Start Date: As soon as possible

Job Type: Part Time

List of Requirements

Qualifications

• High school completion required
• 1 Year Employment Experience
• Knowledge of the Housing First model and harm reduction practices
• Familiarity with mental health, addiction services, and community resources
• Successful Vulnerable Sector Check and/or Criminal Record Check required

Skills

• Basic understanding of street culture
• Reliable, responsive, and supportive team member
• Demonstrates excellent communication and active listening skills
• Demonstrates concise and ethical documenting skills
• Ability to handle sensitive information and maintain client confidentiality
• Demonstrates understanding of emergency response protocol
• Ability to remain alert and perform tasks in a demanding environment
• Ability to remain calm and responsive during crisis incident response
• Contributes to a culturally safe environment

Working Condition and Physical Requirements

• 12-hour night shifts in a temporary shelter environment
• Attends to medical emergencies including overdoses, injuries, and mental health crises
• Navigates stairs and uses cleaning products and equipment
• Safely lifts up to 50lbs
• Collaborates as part of a team with high expectations for accountability, inclusivity, and respect

List of Duties

• The Support Worker provides front-line, direct support to shelter clients by assisting with daily living activities, responding to immediate needs, and promoting safety, dignity, and inclusion.
• Working collaboratively with Lift staff, the role contributes to a respectful, team-based environment by sharing information, supporting harm-reduction practices, and communicating safety concerns in accordance with established policies and procedures.
• Reports to: Housing Services Manager
• We appreciate all applications; however, only those selected for an interview will be contacted.