Support Worker – Rapid Access Addiction Medicine

NorWest Community Health Centres; Northwestern Ontario; On-site; CAD 45,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Ontario Pension Plan

Job summary

NorWest Community Health Centres is seeking a full-time Support Worker for the Rapid Access Addiction Medicine (RAAM) Clinic at the Thunder Bay site. The role provides addictions outreach within an interdisciplinary team, applying a strengths-based, harm-reduction approach to care.

The position carries a competitive salary, the Ontario Pension Plan, and a robust benefits package, with pay between CAD 45,056 and CAD 56,320 per year, depending on qualifications and experience.

Qualifications

• Preference for lived or family experience with mental health, addictions or recovery.
• Experience with overdose prevention and Naloxone administration.
• Knowledge of drug and alcohol use and harm reduction approaches.
• Experience within a harm reduction framework.
• Peer-to-peer support experience.
• Strong communication skills and ability to maintain boundaries.
• Valid driver’s license and access to a vehicle for outreach sites.
• Open, non-judgmental and willing to learn.

Skills

Lived/family experience with mental健康?

Job description

Support Worker – Rapid Access Addiction Medicine

1 FTE Contract to March 31st 2028

Thunder Bay Site

One of a network of provincial community health centers, the NorWest Community Health Centers is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

We are currently seeking 1 FTE contract Support Worker to join our Rapid Access Addiction Medicine (RAAM) Clinic. The Support Worker - Rapid Access Addiction Medicine (RAAM) is a valuable member of the RAAM and Community Health Centre teams. The Support Worker is charged with providing addictions outreach to clients and their families within an interdisciplinary model. The approach to care is strengths-based and rooted in harm reduction and evidence-based practice.

The position has a competitive salary, the Health Care of Ontario Pension Plan, and an excellent group health benefits package.

The pay range for this position is from $45,056 to $56,320 per year. Compensation will commensurate with qualifications and relevant experience.

We currently do not use AI to screen resumes.

QUALIFICATIONS:

• Preference will be given to individuals with livedor familyexperiencewith mental health, addictions and/orrecovery, orindividualsworking with vulnerable populations.
• Proven experience with overdose prevention and response,and trainingin/experience with Naloxone administration.
• Experience and knowledge of drug use,alcohol use, riskybehavioursand harmreductionsupplies.
• Volunteer or work experience withina harm reductionframework.
• Experience utilizing harm reduction principles and strategies.
• Experience providing peer-to-peer support.
• Demonstrated ability to de-escalate conflict.
• Confidence in asserting oneself and maintaining strong boundaries.
• Knowledge of community services and resources; strong advocacy skills.
• Knowledge of different approaches to recovery
• Strong communication skills; able to actively and accurately listen.
• Demonstrated display of sensitivity to others.
• Open, non-judgmental and willing to learn.
• Basic computer skills, including email.
• Awareness of and sensitivity to health issues particularly within individuals who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured).
• A current driver's license and access to a vehicle to travel to designated outreach sites

The deadline for applicants is Friday, September 18, 2026 at 4:30 p.m.

NorWest Community Health Centres is an equal opportunity employer committed to fostering an inclusive, accessible, and barrier-free workplace. We provide accommodation throughout all stages of the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest; however, only those selected for an interview will be contacted.