Support Worker - Aoki Ross, ADS (FT- Afternoon)

Atira Women's Resource Society; Vancouver; On-site; CAD 52,000 - 54,000; Full time

Benefits offered by this job

Generous leave

Benefits and pension package

Job summary

Atira Women’s Resource Society is seeking a Support Worker for the Aoki Ross Downtown Eastside program. The role supports residents with emotional and practical needs, conducts safety checks, and builds safety plans.

The position is full-time, on-site, with a 3:30pm–12:00 shift Monday to Friday. You will work with Two-Spirit, Trans, and gender-diverse individuals facing homelessness, applying anti-oppression principles and harm-reduction approaches to the work.

Qualifications

• Friendly and compassionate; knowledge of challenges faced by Two-Spirit, Trans, and gender-diverse individuals experiencing homelessness.
• Commitment to anti-oppression, intersectionality, and ongoing impact of colonialism in services.
• Diploma or certificate in related field with experience supporting trauma-affected individuals.

Responsibilities

• Support residents with emotional and practical needs daily, including safety planning and referrals.
• Conduct regular safety checks and liaise with community partners for residents’ needs.
• Provide one-to-one support, accompaniments, and advocacy; assist with room care and pest-control prep.
• Assist in preparing and delivering food and supporting tenancy stability.

Skills

Compassionate communication

Trauma-informed care

Harm reduction

Education

Diploma or certificate in community support, mental health, or social services

Tools

First Aid

Non-Violent Crisis Intervention

Food Safe

Job description

Support Worker - Aoki Ross, ADS (FT- Afternoon)

Job Category: Frontline Operations

Requisition Number: SUPPO002417

• Posted : October 6, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Requisition Number: SUPPO002417
Type: Internal and External candidates – Full-Time (Indeterminate)
Hours & Days of Work: 40 hours per week (Monday through Friday from 3:30pm-12:00)
Program & Location: Aoki Ross - Downtown Eastside
Compensation: $25.18 per hour, plus a generous leave, benefits and pension package
Deadline: By noon Oct 14, 2026

About Us:

Atira Women’s Resource Society (Atira) is a non-profit organization known for inclusionary hiring practices, values-driven work, and innovative approaches to supporting communities it serves. Rooted in feminist, anti-violence principles, Atira provides housing, programs, and supports for people of all genders, with a continued focus on addressing gendered violence, misogyny, and systemic oppression. Atira believes a job is more than a paycheque – it’s an opportunity to contribute to meaningful systemic and social change

About the Job:
Reporting to the Program Manager, the Support Worker is responsible for the day-to-day work of supporting residents with a wide array of emotional and practical supports. Activities include but are not limited to assessing the general well-being of residents and making referrals to service providers, helping develop safety plans, conducting regular safety checks, liaising with relevant community partners regarding residents’ various other needs, providing one-to-one support, accompaniments, and advocacy, actively helping residents keep their rooms clean and prepare for pest control, and preparing and delivering food.

About You:
You are friendly, compassionate, and deeply knowledgeable about the challenges facing Two-Spirit, Trans, and gender-diverse individuals experiencing homelessness. You’re passionate about supporting these communities and are adaptable, ready to take on various tasks as needed.
You make quick, confident decisions and know when to seek guidance. You prioritize residents, involving them in decisions that affect their lives. Your commitment to anti-oppression, intersectionality, and understanding of colonialism and its ongoing impact (including the residential school system) is strong.
You’re comfortable working in a harm reduction environment, supporting tenants whether they choose abstinence or other approaches. You have at least a diploma or certificate in a related field (e.g., community support, mental health, or social services) with one year of experience as a support worker working with people affected by trauma and who may also struggle with substance use and or mental wellness, or an equivalent combination of experience and training. Lived experience and familiarity with the local community are assets. Atira strives to hire staff who reflect the people we serve.

Aoki Ross is a housing program for folks within the 2STGD+ community. Those identifying with 2STGD+ community are encouraged to apply.

Additional Requisites/Assets:
First Aid, Non-Violent Crisis Intervention, and Food Safe valid certificates are required

• Covid-19 (Including Booster) and annual flu vaccinations are recommended
• All positions are subject to a Criminal Records Review (Paid by Atira)

At Atira, we value diverse experiences and recognize that some applicants may face barriers to obtaining required certifications. If you are passionate about this role, meet the other qualifications, and believe you have the necessary skills and experience but do not currently hold a valid First Aid certificate, we encourage you to contact us you can contact us at People & Culture Recruitment. Atira is committed to being an inclusive employer and may be able to connect you with resources to support you in meeting this requirement.