Wellness Worker (HART TH)

House of Friendship of Kitchener; Kitchener; On-site; CAD 32,000 - 41,000; Full time

Benefits offered by this job

3 weeks vacation

Personal days

Employee & Family Assistance Program

Job summary

House of Friendship in Kitchener is hiring a Wellness Worker for the Housing Services, HART Transitional Housing team. The role provides tailored supports to participants, conducts rounds of the property, and works as part of a collaborative care approach.

This is a permanent, casual relief position with shifts scheduled as needed; a Police Records Check (Vulnerable Sector) is required pre-employment.

Qualifications

• Previous experience in a social service environment is preferred.
• Excellent interpersonal communication skills.
• Knowledge of addictions and recovery issues.
• Ability to work independently, with minimal supervision.
• Health and social services training important.
• Commitment to team approach.
• Passion to support people living on low income with support needs including mental health and addiction challenges.

Responsibilities

• Connecting with individuals in the program.
• Establish and maintain a helping relationship with individuals in the program.
• Completing regular checks of buildings to ensure safety of individuals in the program.
• Ensuring that individuals are not loitering on property.
• Administrative tasks.
• Participation in the Needle Syringe Program.

Skills

Interpersonal skills

Addictions knowledge

Independent work

Team oriented

Health/social services training

Diversity sensitivity

Compassionate communication

Education

1-year post-secondary diploma/certificate in social services

Job description

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!

Sounds pretty great, doesn’t it? It is!

We are hiring for an individual to join our Housing Services, HART Transitional Housing team as a Wellness Worker. The Homelessness and Addiction Recovery Treatment (HART) Hub is a newly funded program aimed at addressing critical health and social needs in our community. The HART Hub will support individuals experiencing homelessness and addiction, offering services that include addiction treatment, housing support and collaborate care. This role will provide tailored supports that assist participants in working towards individualized goals related to health and housing. This role will support to individuals in the program and complete regular rounds of the property and buildings. This is an awake position.

This is a permanent, casual (relief) position. Shifts scheduled as needed and as available. Must be available to work three (3) shifts minimum per month. Successful completion of a Police Records Check (Vulnerable Sector) required pre-employment.

Key Responsibilities:

• Responsible for connecting withindividuals in the program
• Establish andmaintaina helping relationship withindividuals in the program
• Completing regular checks of buildings to ensure safety ofindividuals in the program
• Ensuring that individuals are not loitering on property
• Administrative tasks
• Participation in the Needle Syringe Program

Job Specific Knowledge/Skills:

• Previousexperience in a social service environment is preferred
• Excellent interpersonal communication skills
• Knowledge of addictions and recovery issues
• Ability to work independently, with minimal supervision
• Health and social services training important
• Commitment to team approach
• Passion to support people living on low income with support needs including mental health and addiction challenges

Education/Experience:

• Minimum 1-year post-secondary diploma/certificate in a related field to social services

Critical Skills:

• Commitment to understand and uphold the mission and values of House of Friendship is expected
• Exemplary emotional intelligence, resilience, communication, conflict management andproblem solvingskillsrequired
• Ability to work professionally as a team member with staff,participantsand community members
• Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels,and sensitivity to their needs
• Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations ofprocesses and service delivery
• Must be dependable, professional, flexible, a team player, and have a positive attitude
• Respectful,supportiveand engaging approach to persons with physical and/or cognitive disabilities, addictions,mentalillnessand other life challenges
• Excellent project, timeline and deadline management skills including skills inlogistics, planning and detailed record keeping

Compensation:

At House of Friendship, we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive, succeed, and have a positive work experience.

House of Friendship compensation practices including our pay grid, have been developed using documented leading pay practices in the not-for-profit sector including Pathways to Decent Work (Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.

We value the work that you do with fair pay and benefits:

• Time off includes3 weeks' vacation and2personal daysper year
• Employee & FamilyAssistance Program

Rate of Pay:

At House of Friendship all compensation ranges are categorized under a series of “grades” and we base our payment structure on internal equity.When determining rate of pay, a candidate’s past related experience will be taken into consideration.

Grade: 4

Min: $23.43

Mid: $26.72

Max: $29.48

Working Conditions:

• Encountering individuals at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected

This role is being posted to fill a current vacancy.

House of Friendship is open and inviting to qualified candidates with lived experience.

House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive, work environment. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team, and therefore our community, can truly belong and thrive.

We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including, but not limited to Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of the 2SLGBTQIA+ community.

If you require accommodations to be able to participate fully at any stage in the recruitment process, including applying for this position, please let us know so that we can discuss accommodation options. Accommodations will be provided upon request.

By end of day October 21, 2026.

Artificial Intelligence (AI) is not being used in the screening of applications.