Support Systems Engineer

ALSTOM Gruppe; Ottawa; On-site; CAD 80,000 - 105,000; Full time

Benefits offered by this job

Annual performance bonus

Job summary

Alstom is seeking a passionate Support Systems Engineer to design and develop robust solutions that keep cities moving. You will join dedicated teams ensuring scalable, reliable rail operations and seamless integration of business and technology.

Based in Ottawa, you will collaborate across disciplines, mentor peers, and drive continuous improvement with a focus on safety and operational excellence. The role offers competitive CAD compensation and benefits.

Qualifications

• Minimum 2 years of experience in rail fleet or infra systems engineering.
• Experience performing routine maintenance, troubleshooting and repair on mechanical/electrical equipment.
• Strong knowledge of rail operations, safety standards and support processes.

Responsibilities

• Ensure scalable support systems for seamless rail operations across networks.
• Collaborate with cross-functional teams to optimize system integration and performance.
• Maintain high reliability standards through proactive monitoring and troubleshooting.
• Drive innovation by implementing new technologies and process improvements.
• Share knowledge and mentor peers to foster a culture of continuous learning.

Skills

System integration

Troubleshooting

Technical documentation

Communication

Team leadership

Education

Bachelor's degree in Mechanical, Electrical, Automation, Robotics, Railway Engineering or related field

Job description

At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.

More Than a Job: A Mission

We seek a passionate Support Systems Engineer eager to design and develop robust solutions that keep cities moving. Join dedicated teams committed to delivering excellence, where your expertise will drive real-world impact and lasting legacy.

Your Role, Your Impact

• Ensure scalable support systems for seamless rail operations across networks
• Collaborate with cross-functional teams to optimize system integration and performance
• Maintain high reliability standards through proactive monitoring and troubleshooting
• Drive innovation by implementing new technologies and process improvements
• Share knowledge and mentor peers to foster a culture of continuous learning

You’ll work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of business and technology.

What You Bring

• Bachelor's degree in Mechanical, Electrical, Automation, Robotics, Railway Engineering or other relevant discipline;
• Minimum of 2 years of experience in previous rail fleet and infra systems engineering experience
• performing routine maintenance, troubleshooting, and repair work on mechanical/electrical equipment
• Proficiency in system integration, troubleshooting, and technical documentation
• Strong understanding of rail operations, safety standards, and support processes
• Knowledge of rolling stock equipment and/or infra maintenance
• Excellent communication, teamwork, and leadership skills for managing projects

How Success Is Measured

• On-time delivery of support solutions aligned with strategic goals
• Effective collaboration and leadership within multidisciplinary teams
• Reduction in system defects and increased operational efficiency

Alstom, A Great Place to Grow

• Work with advanced rail technologies and contribute to strategic vision
• Make a global impact from our Ottawa office
• Advance your career through continuous learning and development
• Salary Range: The expected compensation for this role is $80,000 - $105,000 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity.

Here, progress isn’t always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.

This job posting represents an existing vacancy.

Use of Artificial Intelligence in Hiring

We do not use artificial intelligence in the recruiting process for this role

Interview Process & Candidate Communication

Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date

Accessibility & Equal Opportunity

We are an equal opportunity employer and are committed to providing accommodation throughout the recruitment process. We’re committed to creating an inclusive workplace for everyone.

If you require accommodation during the hiring process, please email us at "[e-mail]” while referring to the job requisition number, job title and location you applied to.