Support Staff, Farm & Fire

Pursuit Collection; Banff; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Inclusive global team

Free access to Pursuit attractions and

Friends 50% off

Hotel dining & retail discounts

Mental health resources

Job summary

Pursuit in Canada seeks hospitality staff to greet guests, seat them, and provide top-notch service in a dynamic setting.

Responsibilities include welcoming guests, communicating wait times, and delivering food and beverage while maintaining a clean, organized dining area. This role emphasizes teamwork and creating a memorable guest experience at Pursuit properties.

Qualifications

• Excellent communication skills, both verbal and written.
• Basic computer skills.
• Ability to stand for up to 8 hours daily.
• Ability to bend, stoop, squat and stretch to perform cleaning tasks.
• Ability to lift up to 20 lbs regularly and up to 50 lbs frequently.
• Manual dexterity to operate all necessary equipment.

Responsibilities

• Greet and welcome guests and seat them professionally.
• Inform guests of wait times and events; ensure comfort.
• Control seating to maintain service levels at the highest level.
• Provide an excellent first impression of the restaurant.
• Deliver professional food and beverage service to all customers.
• Maintain a clean and organized environment.
• Deliver food and drinks to tables.

Skills

Good communication

Basic computer skills

Stand for long hours

Cleaning tasks dexterity

Lifting capacity

Dexterity to operate equipment

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

ROLE & RESPONSIBILITIES

• Greet and welcome guests and seat them with a high level of professionalism
• Ensure that the guests are made comfortable, informed of wait times and special events
• Control seating to ensure service levels are maintained at the highest level
• Provide an excellent first impression of the restaurant
• Provide professional food and beverage service to all customers
• Maintain a clean and organized environment
• Deliver food & drinks to tables

REQUIRED SKILLS & QUALIFICATIONS

• Good communication skills, both verbal and written
• Basic computer skills
• Ability to stand for up to 8 hours per day
• Ability to bend, stoop, squat and stretch to fulfill cleaning tasks
• Ability to lift up to 20 lbs. on a regular basis and up to 50 lbs. frequently
• Requires manual dexterity to use and operate all necessary equipment

The starting wage for this role is $17.00/hour.

About Us:

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is locatedto apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.