Support Assistant

Torys LLP; Toronto; On-site; CAD 54,000 - 60,000; Full time

Job summary

Torys LLP in Toronto is seeking a Support Assistant to provide routine administrative support to legal assistants and principals. The role includes document handling, filing, and coordinating travel and scheduling for visiting lawyers, working with office equipment and software.

Ideal candidates have 1 year of related experience in a professional services setting, strong MS Office skills, and excellent communication and organization abilities to manage multiple client needs efficiently.

Qualifications

• 1 year related administrative experience, preferably in a professional services firm.

Responsibilities

• Code, bookmark, quality-check, organize, print and scan documents.
• Handle high volume work accurately.
• Assist with electronic filing per guidelines.
• Support visiting lawyers with travel arrangements and contacts.
• Prepare binders and closing folders/books.
• Coordinate vacation, breaks and absenteeism within the team.
• Assist with ad hoc duties (e.g., data entry).

Skills

MS Office

Client service

Organization

Communication

Attention to detail

Teamwork

Adaptability

Tools

Adobe Acrobat / PDF editor

Electronic document management system

Job description

Position Overview

The Support Assistant is responsible for providing routine administrative support to legal assistants and principals across the Toronto office (including visiting lawyers).

Key Accountabilities

Position Accountabilities

• Responsible for coding, bookmarking, quality-checking, organizing, printing and scanning documents (i.e. download jobs from email or data sites, size, reproduce, sort, collate and finish).
• Complete a high volume of work accurately.
• Assist with electronic filing as per legal assistant/principal instructions and firm/practice group guidelines.
• Provide routine support to visiting lawyers which includes:
  • ensuring office supplies (pens, pencils, highlighters, paper, etc.) are available and equipment (computer, phone and printer) is in working order;
  • ensuring principals know who to contact for document support during and after hours; and
  • liaising with visiting lawyer’s assistant to coordinate and confirm travel arrangements and requirements upon arrival.
• Prepare binders (i.e. Cerlox), closing folders and closing books.
• Work cooperatively with others in their team/quad in scheduling vacation, breaks/lunches and absenteeism time to ensure assistants/principals are well supported.
• Assist with ad hoc duties as required (e.g. data entry).

Attributes & Experience

• 1 year related experience, preferably within a professional services firm (including working with photocopiers, scanners and binding equipment).
• Strong working knowledge of MS Office product suite, and PDF creator and editor software programs such as Adobe Acrobat or Nuance Power PDF.
• Experience using an electronic document management system would be an asset.
• Strong client service orientation combined with the ability to manage multiple client needs at the same time.
• Excellent organizational skills with the ability to plan, prioritize and manage time effectively.
• Ability to work well independently and collaboratively within a team environment.
• Excellent communication (verbal and written) and interpersonal skills.
• Exceptional attention to detail.
• Ability to follow instructions and standard work processes to perform routine tasks.
• Ability to quickly adapt and learn new technology.

Additional information

Fully in Office This position will be in the office 5 days per week. The hours are from 4:00 p.m. - 12:00 a.m.

This job posting is for an existing vacancy.

Salary will be determined based on the candidate’s skills, experience, and qualifications.

We are committed to leveraging innovative tools to enhance our recruitment process. As part of this, we use AI-powered tools to assist in the initial stages of candidate shortlisting and screening. These tools help us evaluate applications more efficiently and consistently by focusing on qualifications, experience, and skills relevant to our roles. Although we use this technology, all applications are reviewed, and decisions made by our Human Resources team to ensure fairness and alignment with our firm policies. If you have any questions or concerns about this process, feel reach out to us at [e-mail].

At Torys, we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experience and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require immediate accommodation at any time during the recruitment process, please contact Jenny Tavares, Director, Human Resources at [e-mail].

All offers of employment are subject to background checks. This process includes criminal record checks, social media checks, and employment and educational background checks.

Posted Min Pay Rate

CAD $45,000.00/Yr.

Posted Max Pay Rate

CAD $60,000.00/Yr.