Support Assistant

White Spot; Canada; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

Join White Spot as a Support Assistant in their Centralized Disclosure Unit, where you'll provide vital administrative support. This role demands detail-oriented individuals who can handle a high volume of tasks and communicate effectively with various stakeholders. Enjoy a hybrid work model in Richmond with comprehensive benefits and a competitive salary.

Benefits

Defined benefit pension plan

3 weeks of vacation in the first year

Extensive health care and dental benefits

Development opportunities

Qualifications

• Detail-oriented self-starter with initiative.
• Ability to coordinate and prioritize tasks effectively.
• Clear communication skills both orally and in writing.

Responsibilities

• Provide administrative support to the Centralized Disclosure Unit.
• Prepare and organize correspondence and reports.
• Manage and maintain databases and procedure manuals.

Skills

Attention to detail

Multi-tasking

Customer service

Job description

Overview

We're looking for an experienced Support Assistant to join our Centralized Disclosure Unit to provide administrative and clerical assistance.

If you can assist with administrative tasks and are a detail-oriented self-starter, we want to hear from you. In this role, you'll support the Centralized Disclosure Units department with a variety of administrative duties while working collaboratively with a close-knit team.

How you'll make a difference: You'll help protect the financial integrity of B.C.'s workers' compensation system.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

In this role, you'll work in our Richmond office three days a week.

What you'll do

• Provide administrative support to the department
• Gather materials and information, review files for completion, identify discrepancies, and communicate with appropriate parties to complete files
• Prepare and organize various correspondence, reports, presentations, and documents of a legal nature that often include technical industry terminology
• Access and maintain databases and procedure manuals
• Undertake word processing and document editing

Is this a good fit for you?

We're looking for someone who can:

• Plan, coordinate, prioritize, and organize a diverse, high-volume workload to effectively multi-task and meet deadlines and changing demands while maintaining accuracy and timeliness
• Use initiative to assist, orient, monitor, and act as a resource to individuals in a team environment
• Reference and apply policies, procedures, and guidelines in making decisions and solving problems
• Understand and respond to stakeholders' needs in order to provide exemplary customer service
• Clearly communicate and document detailed information, both orally and in writing, to a variety of audiences

Before we can finalize any offer of employment, you must:

• Confirm you're legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Salary: $31.04 - $38.49 / hourly

Learn more: Find out what we offer .

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.