Supply Chain Program Analyst

lululemon; Vancouver; Hybrid; CAD 71,000 - 94,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon is hiring a Program Analyst in the Store Support Centre to support Supply Chain Programs. You will document current and future state processes, build dashboards, and provide data-driven insights to improve delivery and governance.

This role requires 3–6 years in supply chain or business analysis, a Bachelor's in a related field, and strong cross-functional collaboration. The position is hybrid in Canada with a base annual range of $71,400–$93,800 and an eligible annual bonus.

Qualifications

• Bachelor's degree required in related field; business/engineering disciplines welcome.
• 3-6 years of experience in supply chain, process improvement, or business analysis roles.
• Strong documentation and process-mapping skills; ability to work with multiple stakeholders.
• Lean Six Sigma or other process-improvement certifications are a plus.

Responsibilities

• Document and maintain current and future state process maps with industry-standard tools.
• Support process discovery sessions with business stakeholders to capture workflows and improvement opportunities.
• Support process re-engineering initiatives aligned with transformation goals.
• Assist in gathering and documenting functional business requirements with key stakeholders.
• Maintain and improve core project artifacts: integrated plan, milestones, RAID, change log.
• Build and maintain dashboards (Excel, Smartsheet, Power BI, Jira/ADO) to track delivery.
• Proactively identify risks and issues through data review and stakeholder engagement.
• Translate complex project information into clear executive narratives.

Skills

Documentation

Communication

Stakeholder management

Process mapping

Ambiguity handling

Cross-functional

Data analysis

Education

Bachelor's degree in Supply Chain, Business, Industrial Engineering, or related field

Tools

Visio

Smartsheet

Power BI

Jira/ADO

Excel

Job description

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Supply Chain Programs is responsible for driving and overseeing projects in the Global Supply Chain program portfolio, including work within complex cross-functional transformations, standing up new go-to-market initiatives, and targeted efforts within specific geographies and locations. The Program Analyst enables predictable project delivery by providing data-driven insights, rigorous execution support, and disciplined governance across planning, tracking, and reporting. This role turns project activity into clear decisions and actions—surfacing risks early, improving forecast accuracy, documenting processes at different levels and strengthening stakeholder alignment.

core responsibilities

• Document and maintain current and future state process maps with industry-standard tools (e.g., Visio, or equivalent).
• Support process discovery sessions with business stakeholders to capture workflows, pain points, and improvement opportunities.
• Support process re-engineering initiatives aligned with broader transformation goals.
• Assist in gathering and documenting functional business requirements with key stakeholders.
• Maintain and continuously improve core project artifacts: integrated plan, milestones, dependencies, RAID (Risks/Assumptions/Issues/Decisions), change log.
• Support project ceremonies and governance (weekly status, SteerCo/OpCo materials, decision logs).
• Build and maintain dashboards (e.g., Excel, Smartsheet, Power BI, Jira/ADO) to track delivery performance and trends.
• Assist in gathering and documenting functional business requirements with key stakeholders.
• Proactively identify risks/issues through data review and stakeholder engagement.
• Drive mitigation planning, assign owners, track to closure, and escape when SLAs are at risk.
• Translate complex project information into clear executive narratives (what changed, why it matters, what we need).
• Create high-quality materials: pre-reads, decision memos, release readiness updates, launch communications.
• Identify recurring delivery pain points and implement improvements (process simplification, automation, standard templates).
• Support retrospectives / lessons learned; convert insights into adopted changes

qualifications

• Bachelor's degree in Supply Chain, Business, Industrial Engineering, or related field.
• 3-6 years of experience in supply chain, process improvement, or business analysis roles (internships included).
• Strong documentation skills and proficiency with process mapping tools.
• Excellent communication and collaboration skills; ability to work across multiple functions.
• Demonstrated ability to operate in ambiguity and adapt to shifting priorities
• Experience with planning systems or enterprise platforms is a plus.
• Lean Six Sigma or other process improvement certifications are a plus.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in Canadais required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from $71,400-93,800 annually the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [e-mail] . In your email, please include the position title, the location of the position and the nature of your request.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.