supply chain assistant

Fastenal Canada; Dieppe; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

RRSP

Training provided

Job summary

Fastenal Canada in Dieppe is seeking an entry-level team member for store operations and customer service. You will inspect goods, process payments, and help customers with merchandise selection and inquiries, while maintaining inventory systems and records.

On-site role with on-the-job training; no prior experience required. You will interact with customers, manage warehouse tasks, and contribute to smooth store operations in a fast-paced environment.

Qualifications

• Secondary school diploma or equivalent experience.
• No experience is required; on-the-job training will be provided.

Responsibilities

• Inspect and verify incoming goods against invoices or documents.
• Route goods to storage areas and pack for shipment.
• Unpack received goods and address customer complaints or concerns.
• Sell merchandise and receive payments.
• Operate inventory record keeping and re-ordering systems.
• Explain services offered and arrange billing, refunds or credits.
• Provide merchandise advice and conduct sales transactions online.
• Greet customers and discuss merchandise for purchase or lease.
• Maintain sales records for inventory control.

Skills

Customer focus

Detail oriented

Oral communication

Written communication

Team player

Education

Secondary school diploma

Tools

Inventory software

Internet

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Branch office

Responsibilities

• Inspect and verify incoming goods against invoices or other documents
• Route goods to appropriate storage areas
• Pack goods to be shipped
• Unpack goods received
• Address customers' complaints or concerns
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Sell merchandise
• Receive payments
• Operate computerized inventory record keeping and re-ordering systems
• Issue receipts and other forms
• Explain the type and cost of services offered
• Arrange for billing for services
• Arrange for refunds and credits
• Answer inquiries and provide information to customers
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide advice about merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Prepare merchandise for purchase, rental or lease
• Maintain sales records for inventory control

Experience and specialization

Type of product

• Power tools
• Building materials (other than lumber)

Computer and technology knowledge

• Internet

Additional information

Security and safety

• Driving record check (abstract)

Transportation/travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Punctuality
• Analytical
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Outgoing
• Positive attitude
• Quick learner
• Time management

Benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other Benefits

• Learning/training paid by employer