Supply Chain Account Specialist

Kelly Professional & Industrial; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A multinational company in the Aviation industry is seeking an experienced Bilingual Account Specialist in Longueuil, QC. This full-time role involves managing supplier relationships, ensuring quality and delivery, and contributing to customer satisfaction. Ideal candidates will possess a university diploma and strong analytical skills, along with a customer-focused mindset.

Benefits

Competitive pay rate

Prompt weekly paychecks via direct deposit

Modern and clean work environment

Ability to enroll for benefits after 90 days

Free training and continuous learning opportunities

Qualifications

• University diploma preferred in relevant fields.
• Ability to propose new and creative solutions.
• Strong analytical and problem-solving skills.

Responsibilities

• Ensure uninterrupted flow of parts to production.
• Manage supplier relationships and lead business reviews.
• Drive for on-time delivery and customer satisfaction.

Skills

Customer service

Analytical skills

Problem-solving

Collaboration

Business acumen

Education

University diploma in Supply Management, Commerce, Industrial Engineering

Tools

Material Requirements Planning (MRP)

SAP

PowerPoint

Excel

Word

Job description

1.0 Objectif

4.0 Qualifications

Our client, a multinational company in the Aviation industry, located in the south shore(Longueuil) of Montreal is looking for an experienced Bilingual Account Specialist. Please note that this is a full time contract and working on site in Longueuil, QC.

1.0 Purpose

This document defines the responsibilities and qualifications needed to perform job responsibilities and duties for a Kelly Services Account Specialist.

2.0 Scope

The scope of this position will encompass the responsibilities of all Full Time Kelly Services employees working as an Account Specialist.

3.0 Responsibilities

General responsibilities of the position :

The Account Specialist is responsible for ensuring an uninterrupted flow of parts to production while meeting specific quality, delivery, and contractual requirements. This role involves managing supplier relationships, leading business reviews, and coordinating improvement plans.

In addition to :

• Build strong relationships with internal suppliers.
• Lead regular business reviews with suppliers to enable efficient two-way communication.
• Monitor supplier performance using existing tools and support organizations (e.g., Quality, Engineering, Technical Teams), and coordinate improvement plans with suppliers.
• Manage supplier key performance indicators using existing tools.
• Identify risks, build strategic plans in collaboration with suppliers, and communicate with senior leadership at regular intervals.
• Lead delivery assurance reviews and represent the team in shortage meetings.

Specific responsibilities of the position :

• Develop and implement processes and tools for supplier management.
• Ensure business continuity and improvement actions are taken.
• Manage escalations as required to support delivery to customers.
• Drive for on-time delivery and find solutions for overdue orders.
• Contribute to customer satisfaction and financial targets.

4.0 Qualifications

Qualifications required (English) :

• University diploma (preferred) in Supply Management, Commerce, Industrial Engineering, or similar fields.
• Ability to propose new and creative solutions.
• Superior customer service skills and ability to exceed expectations.
• Strong analytical and problem-solving skills.
• Ability to lead by influence and collaborate effectively.
• Customer-focused with a strong sense of business acumen.
• Ability to work in a fast-paced environment.
• Good knowledge of systems and Material Requirements Planning (MRP). SAP knowledge is an asset.
• Proficient in PowerPoint, Excel, and Word.

This role will be an on-site work environment, where you work from the office.

6.0 Safety

All employees have a duty to care for their safety and for the safety of others who may be affected by their acts or omissions at work. Therefore, it is the duty of every employee to :

• Always respect and apply safety rules and procedures.
• Use personal protective equipment (PPE) and safety devices as required.
• Promote industrial hygiene and exercise safety precautions.
• Report incidents and damages to management whether injuries are involved or not.
• Participate in incident investigation.
• Report hazards to management.
• Ensure a high standard of housekeeping in the work area.
• Be a safety role-model to all employees.
• Make suggestions to improve safety in the workplace.
• Actively participate in department safety committee, if required.

About Kelly Services

At Kelly, we believe in the strength of relationships rather than transactions. That's why we are committed to placing job seekers among the best employers in Canada and around the world. Our positions range from entry levels to manager levels on a temporary or permanent basis.

Please send your most updated Resume is MSWord format. We thank all the applicants but only the most qualified will be contacted.

What Do We Offer You?

• Opportunity to work for a multinational corporation
• Competitive pay rate
• Prompt weekly paychecks via direct deposit
• Modern and clean work environment
• Ability to enroll for benefits after 90 days
• Free training and continuous learning opportunities via our Kelly Learning Center (online)

Job Type : Full-time

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