Supervisor Support Services

Government of Nova Scotia; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Government of Nova Scotia is seeking a Supervisor, Support Services for the Public Prosecution Service. This role involves managing legal operations, supervising a team, and ensuring effective service delivery. The successful candidate will have a background in legal support and proven leadership skills, with responsibilities including performance management and operational oversight.

Benefits

Defined Benefit Pension Plan

Health and Dental Insurance

Employee and Family Assistance Programs

Qualifications

• Completed a paralegal or legal assistant diploma or certificate.
• Several years of experience supervising a team.
• Proven ability in recruitment, training, and performance management.

Responsibilities

• Manage and support efficient legal operations within the PPS.
• Lead a team of legal support professionals.
• Ensure alignment with human resources and financial processes.

Skills

Analytical Thinking

Action Management

Team Leadership

Effective Interactive Communication

Interpersonal Understanding

Education

Paralegal or Legal Assistant Diploma

Job description

The Nova Scotia Public Prosecution Service (PPS) was established in 1990 as the first statutorily based independent prosecution service in Canada. The Public Prosecution Service is responsible for all prosecutions and appeals within the jurisdiction of the Attorney General.

With the guiding mission of providing fair and equal treatment in the prosecution of offences, the PPS prosecutes charges laid under the Criminal Code and under Nova Scotia statutes such as the Occupational Health and Safety Act. The Head Office is in Halifax and there are regional offices located throughout the province.

The core functions of the Nova Scotia Public Prosecution Service are to :

• Represent the Crown in the conduct of criminal trials and quasi criminal appeals before all levels of courts.
• Participate in the development of criminal law and criminal prosecutions policy.
• Provide advice to police in respect of prosecutions generally or in respect of specific investigations

For more information on the Public Prosecution Service please visit the following link :

About Our Opportunity

The Supervisor, Support Services is accountable for the delivery of an extensive range of managerial responsibilities and legal operational activities to ensure the provision of effective and consistent legal operations within the PPS.

Primary Accountabilities

Under the leadership and direction of the Director, Legal Support Operations and at times, broad direction from the Chief Crown Attorney, the Supervisor, Support Services works as part of the department’s management team with significant independence and accountability to manage and support the efficient and effective operation of a several offices within the HalifaxRegion. This is achieved through day-to-day management of a broad scope of business and financial processes including : legal operations, performance management, attendance and absence management, recruitment and selection, performance planning and development, special projects and initiatives, and the development of new and revised legal and business processes to support the smart deployment of resources with the PPS.

The Supervisor leads a team of legal support professionals tasked with supporting the varying operational needs of the Public Prosecution Service. The Supervisor is the main point of contact for all legal administration and corporate services needs of the Region, managing and monitoring all operational activities for staff while actively leading and implementing objectives and strategies to improve service efficiency and effectiveness, and ensuring alignment with core human resources, financial, business and administrative systems and processes.

Under the direction of the Director, Legal Support Operations, the Supervisor works with fellow Supervisors as a key partner in influencing the development of the Service’s overall mission, purpose and mandate of their Region and, more broadly, the Public Prosecution Service as a whole and is a critical part of ensuring the Service’s effective operation. There is a need for continual awareness of legal and legislative changes and ensuring these are communicated to staff in a timely and effective manner.

Qualifications and Experience

You have successfully completed a paralegal or legal assistant diploma or certificate from a recognized post secondary institution plus several years directly related experience supervising a team. An acceptable combination of your education and experience may be considered.

You require proven ability successfully supervising a team including experience in recruitment and selection, training, performance and attendance management, coaching and developing staff to meet their fullest potential while ensuring service standards are upheld. You are required to manage a broad scope of business and financial processes including legal operations, special projects and initiatives, and the development of new and revised legal and business processes.

You are decisive and effective at prioritizing and delegating tasks, including ensuring deadlines are met with little margin for error. You have demonstrated abilities to perform with minimal supervision, including being able to balance demands and time management in competing priorities over multiple projects.

Excellent communication skills (both verbal and written) and the ability to provide sound guidance under stressful situations are required. Relationship building and interpersonal skills are critical, as you are required to interact tactfully and diplomatically with the management team, staff, the public, police agencies, accused persons, victims of crime, defence counsel and the legal community in general. This includes senior officials within the Nova Scotia Public Prosecution Service, the Courts, and other government entities.

Demonstrated flexibility and creativity in problem solving, action management, team building, and staff motivation are required in this role. As the successful candidate, you possess strong analytical skills while working well under pressure. You are adept at processing large amounts of information using high attention to detail while meeting critical deadlines, and you thrive on balancing competing priorities in a fast-paced environment.

Leadership competencies required at this level of work are : Analytical Thinking, Action Management, Developing Others, Team Leadership, Effective Interactive Communication, Interpersonal Understanding, and Intercultural and Diversity Proficiency.

We will assess the above qualifications and competencies using one or more of the following tools : written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here : Benefits for government employees.

Working Conditions

• Regular travel to offices throughout the Region is required
• Pressure to meet deadlines and ensure accuracy of work
• May be required to work overtime on occasion
• Work is most often completed in a comfortable office environment, includes travel by car, sometimes long distances
• Exposed to disturbances and high emotions, some danger of physical abuse when dealing with angry and irate individuals
• Need to concentrate on a variety of sensory inputs requiring due diligence and attention to interpret effectively and accurately while under tight deadlines

Additional Information

This competition is for one (1) Permanent, and one (1) Term employment opportunity with an anticipated end date of January 30, 2026.

The Permanent position is within our Appeals and Special Prosecutions division and located in Halifax. The Term position is located in Dartmouth.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace : our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths

Pay Grade : EC 08 Salary Range : $2,;- $3,;Bi-Weekly