Supervisor - Richmond Terminal Gate, Halifax Port Authority

Commissionaires Nova Scotia; Halifax; On-site; CAD 51,534,000 - 73,397,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Vacation pay

RRSP/TFSA matching

Uniforms provided

Training

Loyalty award

Education assistance

Advancement opportunities

Job summary

Commissionaires Nova Scotia seeks a Site Supervisor to oversee security operations at Richmond Terminal Gate. You will assign duties, supervise the Security Detail, and ensure service levels meet client requirements.

The role runs 07:00–16:00 Monday–Friday with some weekends/overtime; wage is $21.80 per hour. Eligible applicants must be 19+, legally eligible to work in Canada, and able to obtain security clearance; strong leadership and communication skills are essential.

Qualifications

• Be 19 years or older and legally eligible to work in Canada.
• No criminal record (pardon not granted).
• Able to obtain fingerprints and criminal record check; eligible for Government of Canada secret security clearance.

Responsibilities

• Assign duties and shifts for the site Security Detail.
• Monitor satisfaction of services via regular post visits and reports.
• Complete new hire orientation and training for Security Detail members.
• Maintain physical site security and implement client-required measures.
• Conduct site patrols and inspections in all weather conditions.
• Lead Site Safety and Security orientations for visitors/contractors.
• Control access and conduct searches as required.
• Respond to emergencies and security breaches per policy.
• Ensure staffing levels meet client service targets.
• Prepare incident reports and conduct investigations when needed.

Skills

Customer service

Team leadership

Multitasking

Communication

Attention to detail

MS Office

Driver's license

Decision making

Tools

MS Suite

Job description

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Awards (OSPA)s)- Outstanding Partnership, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well‑being of Nova Scotians.

We are recognized for providing the highest quality of security services in Nova Scotia,with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology to support our growing customer base across Nova Scotia.

Join the 2025 OSPA Award Winning Team and benefit from:

• Higher-than-industry pay rates
• Health, drug, and dental benefits
• Life and accident insurance
• Vacation pay
• RRSP/TFSA matching
• Free uniforms and equipment
• High-quality, formal, and on-job training
• Annual paid loyalty award
• Education assistance funds and family scholarship programs
• Advancement opportunities within a large, national organization

THE ROLE

Position: Site Supervisor
Competition Number: CNS 2026-09-15
Location: Richmond Terminal Gate
Reports to: Site Manager

Working Hours: 0700-1600 Monday-Friday(some weekend and/or overtime will be required/necessary)
Hourly Wage: $21.80 per hour

Closing Date: September 29, 2026

Duties and Responsibilities:

While duties vary by assignment, the responsibilities of this role may include, but are not limited to:

• Assigning the duties and shifts of the site Security Detail
• Monitoring satisfaction of services through regular visits to all posts throughout the shift
• Completing new hire orientation / training of Security Detail members assigned to the site
• Maintaining physical security of the site and implementing required security measures by our client.
• Conducting security patrols/inspections of the site’s interior and perimeter areas (in all weather conditions)
• Conduct Site Safety and Security Orientation to visitors and third-party contractors.
• Controlling pedestrian and vehicle access, ensuring compliance to HPA procedures
• Conducting random personnel baggage and vehicle searches
• Monitoring and controlling access to Restricted Areas
• Provide a traffic safety watch within and outside of the Restricted Area(s)
• Monitoring of HPA surveillance systems
• Responding to emergency situations
• Reporting deficiencies in, or malfunctions of, security related equipment to the HPA Site Supervisor
• Responding to security breaches or incidents in accordance with HPA policies
• Ensuring the appropriate level of staffing so that CNS can meet the service level targets of the client.
• Effectively coach, motivate, discipline and provide feedback when necessary.
• Conduct investigations and complete detailed accident and incident reports in a timely matter, inform the HPA Site Supervisor of all incidents requiring their authority.
• Ensure all pre-shift and in-shift inspections are completed.
• Understand Occupational Health and Security regulations as they apply to security workings at HPA.

WHO WE’RE SEEKING

Eligibility Requirements

Candidates must:

• Be aged 19 or older;
• Be legally eligible to work in Canada;
• Not have a criminal record for which a pardon has not been granted;
• Be able to provide fingerprints and complete a criminal record check;
• Be eligible to apply for, and attain, Government of Canada secret security clearance;
• Be able to communicate effectively in English (the ability to work in both official languages would be considered an asset).

Qualifications and Skills

The incumbent must possess the following experience, skills, and attributes:

• Exceptional customer service and interpersonal skills
• Demonstrated ability to remain calm and exercise sound judgement and decision making in emergency situations
• Demonstrated ability to multi-task, prioritize and adapt to changing situations
• Superior verbal and written communication skills
• Proven ability to lead a team focused on the common goal of providing superior service to the client
• Computer proficiency using MS Suite software
• Superior attention to detail
• Due to the scheduled hours, reliable transportation is required
• Valid driver’s license required and willingness to complete DND 404 accreditation

READY TO JOIN US?

Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires we support, value, and respect the different views, cultures and experiences of our employees, clients, business partners and community members. We welcome applicants that identify as Indigenous/Aboriginals, or African Nova Scotians and/or Other Racially Visible Persons, or Persons with Disabilities, or Persons who identify in the 2SLGBTQ+ community or others who reflect the diversity of Nova Scotian communities. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or during the application process.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.