Supervisor, Operations

City of Windsor; Windsor; On-site; CAD 83,000 - 102,000; Full time

Job summary

The City of Windsor is seeking an Operations Supervisor for Transit Windsor. This full-time position involves overseeing daily operations, ensuring safety and efficiency, and maintaining positive communications across departments. Candidates must have a relevant diploma and supervisory experience, along with strong communication skills.

Qualifications

• Minimum of one year of related work experience required.
• Must hold a valid Class G driver’s license and be able to qualify for a BZ license.
• Knowledge of Canada Occupational Health and Safety Regulations is preferred.

Responsibilities

• Responsible for daily monitoring and supervision of on-street services.
• Coordinate workforce and equipment for special events.
• Conduct accident investigations and ensure compliance with safety regulations.

Skills

Communication

Supervisory Skills

Computer Skills

Education

Post-secondary diploma in Business Administration, Labour Relations, Accounting or related field

Job description

JOB POSTING: 2025-0186

POSTING PERIOD: Wednesday. May 21, 2025 at 8:30 AM to Tuesday, May 27, 2025 at 4:30 PM

DEPARTMENT: Transit Windsor

UNION: Transit Windsor Non-Union

POSITION STATUS: Regular Full-Time

# OF POSITIONS:1

RATE: $83,802.82 to $101,862.88 annually

SHIFT WORK REQUIRED: Yes

DUTIES:
Reporting to the Manager of Operations, this position will be responsible for the daily monitoring and supervision of on-street services. The Operations Supervisor will work with all departments to ensure both positive communications and on-street services are being maintained at a maximum performance level. Utilizes supervisory knowledge and expertise in the transportation field to assume the duties of Operations Supervisor and is responsible for the administration of TransitOperators. Monitors and oversees daily operations of the on-street services, to ensure the utmost reliability, safety and efficiency; Responsible for accident investigation, discipline, performance measurements and ensure compliance for Operators with Transport Canada's Federal Hours of Service Legislation. Coordinates workforce and equipment as required for special events and tunnel activity, completes daily payroll variation sheets, operate the control room, counsel and train operators, and work in a professional manner using progressive, proactive management skills that promote good labour relations. Operations Supervisors will investigate and respond to 311 Customer Service Requests in a professional manner as the representative of Transit Windsor. May be required to lift equipment and ladders. Will ensure compliance with corporate health and safety program and legislation as per the Canada Labour Code Part II. Will perform other related duties as required. QUALIFICATIONS:

• Must have a post-secondary school community College diploma in Business Administration, Labour Relations, Accounting or related field
• Must hold and maintain a current valid and lawful Class G driver’s licence and be able to qualify for a BZ licence in accordance with the Highway Traffic Act, for the purposes of operating a City of Windsor vehicle and provide authorization for Transit Windsor to obtain a driver’s abstract as a condition of employment.
• Must have a minimum of one (1) year of related work experience.
• Must have excellent written and verbal communication skills.
• Must have proficient computer skills.
• Must be bondable and able to enter the United States of America.
• Must possess a current Canadian Passport for cross-border travel.
• Should have knowledge of the Canada Occupational Health and Safety Regulations and knowledge of the hazards associated with work.
• Progression through the Art of Supervision Certificate Program or a supervisory program of a similar nature is considered an asset.
• Transit operator experience will be considered an asset.
• Supervision experience will be considered an asset.
• The physical demands analysis associated with this job indicates a sedentary level of work.

NOTE:

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
• The Corporation of the City of Windsor is an Equal Opportunity Employer

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.