Supervisor Operations

Jamieson Wellness Inc.; Toronto; Hybrid; CAD 70,000 - 85,000; Full time

Job summary

Join a leading health and wellness company as an Operations Supervisor, responsible for overseeing production processes and employee engagement. Ideal candidates will hold a degree in a related field along with extensive experience in high-paced manufacturing settings. This position offers a hybrid work environment, competitive benefits, and opportunities for professional development.

Benefits

Hybrid work environment

Company-paid RRSP

Employee Share Purchase Plan

Continuous learning and development opportunities

Discounts on health and wellness products

Qualifications

• 5+ years experience in a high-pace manufacturing environment.
• At least 2-3 years in a leadership position.
• Strong understanding of GMP and Health & Safety regulations.

Responsibilities

• Supervises and motivates the team daily to achieve production targets.
• Develops daily/weekly production schedules with the Director, Operations.
• Ensures proper training for team members in safety and procedures.

Skills

Leadership

Problem Solving

Communication

Collaboration

Planning

Education

University or College degree in a science or related field

Tools

MS Office Suite

ERP system

Job description

Direct message the job poster from Jamieson Wellness Inc.

Human Resource Professional | Working towards CHRP designation

Company Overview

Jamieson Laboratories Ltd. a division of Jamieson Wellness Inc. (“Jamieson Wellness”) is Canada’s leading health and wellness company with a purpose of inspiring better live every day. Established in 1922, Jamieson is our 100 years old heritage brand, which is recognized as Canada's #1 consumer health brand. In addition, we also market and manufacture a series of leading specialty supplements brands under the youtheory, Progressive, Smart Solutions, and Iron Vegan brands.

On top of our outstanding brand portfolio, Jamieson Wellness has been recognized as one of the top ten most reputable companies in Canada and is well regarded for our industry leading commitment to quality – exemplified through award-winning innovations and meeting of rigorous manufacturing certification standards. And, Jamieson is no longer just a Canadian success story, as our brands are established and growing rapidly in more than 50 countries around the world. For more information, please visit www.jamiesonwellness.com

Our Jamieson Diversity and Inclusion Statement

At Jamieson Wellness, we cherish diversity, equity and inclusion and we know we must constantly listen, learn and take action to ensure these principles remain embedded in our culture. We encourage everyone to bring their whole selves to work and celebrate the differences that make us unique. We are accountable to build an environment free of bias in regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender orientation, gender identity, gender expression, and all other types of behaviours that are not conducive to an inclusive environment. We hold ourselves and all stakeholders to a high standard of diversity equity and inclusion, because anything else is unacceptable.

Overall Responsibilities:

Reporting to Director, Operations, the Operations Supervisor provides leadership and direction through proper training and communication to the Operations Team to meet our business needs and supervises the packaging, blending and dispensing areas of the facility and works closely with the Quality, Supply Chain and Warehouse Teams to ensure that we are running effectively and efficiently. The Production Supervisor ensures smooth operation of the shop floor and that all Team Leaders and Team Members are engaged in their jobs on a daily basis. The Operations Supervisor ensures that Team Members are rewarded and acknowledged for good performance and held accountable to established guidelines, SOPs, policies, and procedures from Safety, Quality and Production/Operations. The Operations Supervisor also acts as the liaison between Managers, Team Leaders, and Team Members.

Duties and Responsibilities:

• Supervises and motivates the team on a daily basis by displaying positive attitude and leading by example in all aspects of the business, including safety, quality and employee engagement.

• Works directly with the Director, Operations and Production Planning/Scheduling to develop daily/weekly production schedules and maintain proper workforce levels.

• Works directly with Team Leaders to assign Production Team Members to specific duties on

a daily basis to achieve production schedules and production targets.

• Works directly with the Supply Chain and Warehouse Teams to ensure that material is available and staged on time to support the production schedule.

• Provides ongoing training to Team Leaders and Production Team Members in areas of safety, equipment and handling, production, Standard Operating Procedures, GMP requirements and company policies and procedures.

• Establishes required skills / competencies list and visual cross-training boards; Ensures that Production Team Members are cross-trained and rotated to promote production flexibility

and engagement.

• Investigates operational problems as required and initiates corrective and preventative action to resolve on-going issues.

• Ensures that tracking, product specs and documentation of all work are performed accordingly via batch packaging document paperwork.

• Inspects all machinery for cleanliness, safety requirements and proper set up prior to production.

• Monitors and maintains housekeeping and sanitation programs/standards.

• Monitors production performance and reports on metrics to Senior Operations Manager/Management Team on a daily basis.

• Escalates issues to Senior Operations Manager; informs Senior Operations Manager of progress of work under taken.

• Holds regular meetings with production employees to deal with safety, quality and performance related issues; listens to Team Members’ feedback and resolves any issues or conflicts.

• Investigates continuous improvement opportunities and collaborates with Operations Team and other departments to implement waste and cost-effective processes.

• Follows and complies with Good Manufacturing Practices.

• Ensures Team Leaders and Production Team Members follow set rules.

• Ensures lock out tag out procedures are performed properly.

• Attends training seminars and video training when required (for licensing or other).

• Shift work may be included for this position.

• Other duties not included here may be required.

Qualifications and Behavioral Requirements:

• University or College degree in a science or related field

• 5+ experience in a high-pace manufacturing environment in progressive roles with at least 2-3 years in a leadership position

• Proficient in MS Office Suite products

• Experience working with an ERP system is an asset

• Working knowledge of GMP, Health & Safety, and Employment Standards regulations

• Strong people management and interpersonal skills and excellent collaborator

• Excellent planning, resource allocation, problem-solving and execution skills

• Naturally collaborative; self-motivated, proactive and entrepreneurial

• Ability to juggle multiple priorities while staying on top of the daily responsibilities in a team

work environment

• Possesses analytical reasoning and is goal/action management-oriented

Our Values

ACCOUNTABILITY: We do what we say. We take personal ownership for our work and actions and its impact on others and the business.

RESPECT: We do it together authentically and inclusively. We actively listen and engage each other, including diverse perspectives.

EXCELLENCE: We drive to high standard for product, people and planet. We challenge the status quo and bring forward innovative ideas in the continuous pursuit of quality.

AGILITY: We embrace change and act with flexibility. We welcome new ideas and feedback, swiftly incorporating them to improve our performance.

Why Join Jamieson Wellness?

At Jamieson Wellness, we are committed to attracting the best people by offering an environment that prioritizes work-life balance and an inclusive culture. Our benefits and values are designed to help you thrive both professionally and personally, inspiring better lives every day across the world. Here’s what you can look forward to when you join our team:

Access competitive group benefits to ensure you and your family are well taken care of.

• Financial Security

Take advantage of our company-paid RRSP (no match required!) and Employee Share Purchase Plan.

• Contribute to a Broader Purpose

Do work that matters. As a purpose-driven company, we have a meaningful and sustainable impact on the planet and the lives of people around the globe.

• Work-Life Balance

Enjoy a hybrid work environment that offers flexibility with both in-office and remote work options.

• Professional Development

Grow your career with our continuous learning and development opportunities, supported by a structured annual performance management process.

Enjoy discounts on vitamins and products across our top health and wellness brands.

• Culture of Excellence

Join a dynamic team that values Accountability, Respect, Excellence, and Agility, fostering an environment where you can thrive both professionally and personally.

How to Apply: All those interested in applying for this job may do so by submitting an application to Human Resources by the closing date noted above. All full-time employees who have been in their current position for six months are eligible to post for the said position. Previous work history will be considered in the final section.

Jamieson Wellness Inc. is an Equal Opportunity Employer and welcomes and encourages applications from all interested and qualified candidates. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Jamieson Wellness Inc. will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Jamieson Wellness Inc. Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Production

• Industries

  Manufacturing, Food and Beverage Manufacturing, and Pharmaceutical Manufacturing

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