Supervisor, Loan Administration

Farm Credit Canada; Edmonton; On-site; CAD 95,000 - 128,000; Full time

Benefits offered by this job

Hybrid work options

Competitive compensation

Job summary

Farm Credit Canada is seeking a Supervisor, Loan Administration to lead a team of Loan Administration Technicians and ensure efficient operations with a strong customer focus across Canada. The role emphasizes coaching, change leadership and process improvements within a unionized or diverse team environment.

The ideal candidate will bring a bachelor’s degree or equivalent experience, plus extensive lending knowledge and a track record in staff development.

Qualifications

• Bachelor’s degree in administration or commerce with at least three years of relevant experience, or a two-year diploma with at least five years of relevant experience
• Foundational knowledge of lending practices with a focus on loan administration
• Preferred knowledge of personal property registries and online document repository systems and methodology

Responsibilities

• Lead, coach and support a loan administration team while championing change and fostering a positive, engaged team culture
• Identify opportunities to improve processes and policies, and recommend practical solutions to operational challenges
• Coordinate workloads, support timely delivery and guide the team through deadlines, exceptions and problem resolution
• Work closely with Loan Administration Centre leadership to support strategic direction and maintain strong relationships with internal and external partners
• Recruit, onboard and develop team members through coaching, performance management, cross-training and continuous learning

Skills

Leadership

Coaching

Project management

Communication

Education

Bachelor’s degree in administration or commerce

Diploma or certificate in related field

Job description

Closing Date (MM/DD/YYYY): 08/31/2026 Worker Type: Permanent Language(s) Required: English Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $94,620 - $128,020

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide. Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
• Growth: Learning and development opportunities to help you thrive
• Hybrid work options

How you’ll make an impact

Bring your leadership, coaching mindset and lending expertise to a team that plays a key role in supporting FCC customers across Canada. As Supervisor, Loan Administration, you’ll lead a team of Loan Administration Technicians and help ensure the Loan Administration Centre operates efficiently, consistently and with a strong customer focus. You’ll create an environment where people feel supported, engaged and equipped to do your best work, while using your problem-solving skills and analytical mindset to guide the team through change, competing priorities and evolving business needs. From coaching and onboarding to succession planning, staffing and continuous improvement, you’ll help shape a high-performing team that delivers quality results and contributes to FCC’s mission of supporting Canadian agriculture and food. If you’re a collaborative leader who builds trust, strengthens relationships and looks for smarter ways to work, this is an opportunity to make a meaningful impact with a purpose-driven organization.

What you’ll do

• Lead, coach and support a loan administration team while championing change and fostering a positive, engaged team culture
• Identify opportunities to improve processes and policies, and recommend practical solutions to operational challenges
• Coordinate workloads, support timely delivery and guide the team through deadlines, exceptions and problem resolution
• Work closely with Loan Administration Centre leadership to support strategic direction and maintain strong relationships with internal and external partners
• Recruit, onboard and develop team members through coaching, performance management, cross-training and continuous learning

What you’ll bring to the team

Required qualifications A bachelor’s degree in administration or commerce and at least three years of relevant experience, or a two-year diploma or certificate in a related field and at least five years of relevant experience (or an equivalent combination of education and experience)

Foundational knowledge of lending practices with a focus on loan administration

Preferred qualifications

General working knowledge of personal property registries and online document repository systems and methodology

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

Accommodations are available on request for individuals with disabilities during each stage of the recruitment process.

To request an accommodation, kindly send an email to [e-mail]. All information received in relations to accommodation will be kept confidential.

We value language diversity

We encourage you to apply in English or French, whichever is your language of choice. Bilingualism (English and French) is important and is always considered an asset.

Looking for a career with purpose?

Bring your skills, enthusiasm and your true self to FCC. Providing financing, software and knowledge to the industry that feeds the world takes the talents of many - and with so many interesting areas to work in, you never know where your career will take you. We’ve got you From a flexible work environment, competitive salary and benefits to a culture built on trust, support and growth, FCC offers an exceptional employee experience that brings out your best.

Areas we hire for

• IT
• Marketing
• Lending and Operations
• HR
• Finance
• Governance

What we do

FCC is a financially self-sustaining federal Crown corporation with over 100 offices across Canada, and our corporate office in Regina, Saskatchewan. We lend money and provide other services to primary producers, agri-food operations and agribusinesses that provide inputs or add value to agriculture.