Supervisor, Inventory Integrity

Holt Renfrew; Toronto; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Pension

Health & dental benefits

Employee discount

Tuition assistance

Continuous learning and development

Job summary

Holt Renfrew seeks a Supervisor, Inventory Integrity in Toronto to manage cycle counts and analyze variances, driving accuracy across inventory. You will coach staff, prepare weekly updates for leadership, and coordinate with operations to resolve discrepancies. Experience in retail inventory and supervision is essential.

The role requires strong math, Excel, and knowledge of SAP ECC/CTS tools. We offer a comprehensive benefits package, pension, and employee discounts.

Qualifications

• 3–5+ years retail experience with inventory awareness (receiving, stock movement, counts, sales).
• Strong communication skills and attention to detail.
• Experience supervising a team and coaching others.

Responsibilities

• Plan and execute scheduled cycle counts for the store.
• Identify trends in inventory results and adjust counts as needed.
• Provide cycle count updates and training to staff.
• Collaborate with store leadership to share results and action plans.
• Maintain documentation of counts and adjustments.

Skills

Retail experience

Inventory management

Communication skills

Supervisor experience

Excel

Education

High School Diploma or equivalent

Tools

SAP ECC

FIORI

CTS App

Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Supervisor, Inventory Integrity

The Supervisor, Inventory Integrity will support retail operations by performing scheduled and Ad Hoc cycle counts & analysis to improve inventory accuracy.

The Inventory Integrity team will conduct daily cycle counts, conduct the first level analysis on overages and shorts, and update store leadership depending on variance value. The Supervisor will monitor store inventory reports and provide inventory reconciliation updates to store leadership. The Supervisor will also provide cycle count and inventory management training to other store associates as required.

Specific responsibilities include (but are not limited to) the following:

• Partners with Operations Manager, Loss Prevention Manager, and SSC Operations Team to plan and executing the scheduled cycle counts for the store
• Proactively identifies trends in inventory results and schedules cycle counts when appropriate
• Execute cycle counts with the support of the Inventory Integrity Associate Lead, coach and develop and the Inventory Integrity Associate to understand how to investigate discrepancies after completing the cycle count
• Proactively identifies trends in cycle count results, presents findings and develops action plans in partnership with the Inventory Integrity Associate for presentation to store leadership
• Supports workflow within team to ensure timely completion of cycle counts and follow-up for resolution
• Partners with Sellers and Sales Leaders (Sales Manager, Group Sales Manager, etc) to share results and develop specific action plans related to results from cycle counts
• Lead the co‑ordination of resolving outstanding operational tasks impacting inventory integrity (ie. aged in transit, outstanding CTS, unprocessed ecomm returns)
• Maintain documentation following cycle counts or adjustments as per process
• Provide weekly cycle count updates to Operations Manager, Loss Prevention Manager & General Manager
• Supports with various inventory investigations and analysis (i.e. negative on‑hand report, hand keyed report, etc.)
• Provide inventory management task‑specific coaching and training to employees for cycle counts, inventory counts, and inventory dispute resolution
• Participate in national / SSC workshops on sharing learning and developing best practices
• Ensure compliance with privacy policies, regulations, and cyber security measures
• Comply with all Health & Safety policies and requirements

The ideal candidate:

• High School Diploma or equivalent
• 3-5+ years retail experience, with specific knowledge in inventory awareness (receiving of goods, stock movements, inventory counts, sales)
• Strong communication skills
• Previous experience in a supervisor capacity
• Strong attention to details and comfort in completing repetitive tasks
• Comfortable with inventory math, excel, & outlook
• Experience with SAP ECC, FIORI, & CTS App a plus

The measures of success:

• Improved inventory accuracy based on comparison YOY and improvements by department
• Number of Cycle Counts conducted aligns with planned number of counts
• Action plans were designed and executed to address problem areas
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Hiring Range / Échelle salariale à l’embauche :

$52,000.00 - $68,000.00 / 52.000,00$ - 68.000,00$ (per year / par an) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with the candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount.

We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.

If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.