Supervisor, Logistics

Holt Renfrew; Toronto; On-site; CAD 63,000 - 77,000; Full time

Benefits offered by this job

Employee discount

Pension

Health & dental benefits

Tuition assistance

Learning & development

Job summary

Holt Renfrew is seeking a Supervisor, Logistics in Canada to direct the flow of merchandise into and out of the store and ensure product availability for customers. You will coach staff, manage workflow, and partner with the manager to schedule personnel for timely deliveries.

The ideal candidate has 3–5 years of supervisory experience and basic computer skills. This role offers a competitive compensation package, employee discounts, and career growth opportunities.

Qualifications

• Post-Secondary degree, preferably in Business.
• 3-5 years supervisory experience in a similar capacity.
• Basic computer skills.

Responsibilities

• Provide in-situ task-specific coaching to employees.
• Manage workflow within team.
• In partnership with the Manager, ensure appropriate staff scheduling.
• Ensure the swift delivery of product to the selling floor.
• Proactively identify trends in receipts and schedule workforce needs appropriately.
• Lead the coordination of processing transfer requests from other stores.
• Manage and follow up between the Sales Manager and buying office on delivery of all special orders to ensure customer promise dates are met.
• Review daily objectives and assign tasks appropriate.
• Reinforce standards for department.
• Manage supplies including hanger inventories, wrapping and packing materials.
• Direct the safe, controlled storage of customer merchandise.
• Ensure compliance with privacy policies, regulations, and cyber security measures.
• Comply with all Health & Safety policies and requirements.

Skills

Supervisory experience

Team leadership

Basic computer skills

Education

Post-secondary degree in Business

Tools

MS Office

Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Supervisor, Logistics

The Supervisor, Logistics directs the integrity and flow of all merchandise into and out of the location and ensures product is available to the customer.

• Provide in-situ task-specific coaching to employees
• Manage workflow within team
• In partnership with the Manager, ensure appropriate staff scheduling
• Ensure the swift delivery of product to the selling floor
• Proactively identify trends in receipts and schedule workforce needs appropriately
• Lead the co-ordination of processing transfer requests from other stores
• Manage and follow up between the Sales Manager and buying office on delivery of all special orders (women’s, men’s, accessories and Jewelry) to ensure customer promise dates are met
• Review daily objectives and assign tasks appropriate
• Reinforce standards for department
• Manage supplies including hanger inventories, wrapping and packing materials
• Direct the safe, controlled storage of customer merchandise
• Ensure compliance with privacy policies, regulations, and cyber security measures
• Comply with all Health & Safety policies and requirements

The ideal candidate

• Post-Secondary degree, preferably in Business
• 3-5 years supervisory experience in a similar capacity
• Basic computer skills

The measures of success

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Supervisor, Logistique

Le/la superviseur(e) de la Logistique veille à l'intégrité et à la circulation de toutes les marchandises à l'entrée et à la sortie de l'emplacement et s'assure que les produits sont disponibles pour le client.

• Assurer l'encadrement des employés sur place, en fonction des tâches à accomplir.
• Gérer le flux de travail au sein de l'équipe.
• En partenariat avec le/la directeur(trice), s'assurer de la planification appropriée du personnel.
• Assurer la livraison rapide des produits dans les rayons de vente.
• Identifier de manière proactive les tendances en matière d'arrivages et planifier les besoins de personnel en conséquence.
• Gérer la coordination du traitement des demandes de transfert provenant d'autres magasins.
• Administrer et assurer le suivi entre le/la directeur(trice) de ventes et le bureau des achats pour la livraison de toutes les commandes spéciales (mode féminine, mode masculine, accessoires et bijoux) afin de s'assurer que les dates promises aux clients sont respectées.
• Revoir les objectifs quotidiens et assigner les tâches appropriées.
• Renforcer les normes du rayon-service.
• Gérer les fournitures, notamment les stocks de cintres, les matériaux d'emballage et de conditionnement.
• Superviser l'entreposage sûr et contrôlé de la marchandise des clients.
• Respecter toutes les politiques et exigences en matière de santé et de sécurité.

The ideal candidate

• Un diplôme postsecondaire, de préférence en affaires
• De 3 à 5 ans d'expérience en supervision dans une fonction similaire
• Des compétences informatiques de base

The measures of success

• Contribution aux objectifs financiers
• Objectifs individuels liés à la réalisation des objectifs du rayon-service
• Rétroactions des clients internes et externes

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range

Étendue salariale à l’embauche : $63,066.66 - $77,200.00 / 63.066,66$ - 77.200,00$ (per year / par an) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount.

La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.